At the IBJI Health Performance Institute (HPI), we help individuals move better, feel better, and perform better through evidence-based training and coaching. Our Mount Prospect location is seeking a full-time Assistant General Manager (AGM) to support daily operations, elevate the client experience, and lead our team with a focus on athlete training services. The ideal candidate is a proactive leader with experience in fitness, wellness, or hospitality management and a passion for helping others succeed.

Job Responsibilities:

• Drive growth in athlete training services through goal-oriented planning, revenue tracking, and performance monitoring.
• Support the General Manager by managing day-to-day operations and assisting with scheduling, reporting, and team development.
• Lead and inspire non-coordinator staff, creating a positive, inclusive, and high-performing environment aligned with our core values.
• Oversee hiring, onboarding, and continuing education initiatives to foster a culture of lifelong learning and service excellence.
• Uphold our operational standards by maintaining cleanliness, safety, and client satisfaction across all facility areas.
• Facilitate communication between departments and team members to align around shared goals and initiatives.
• Develop and implement SOPs that ensure consistency, quality, and adherence to evidence-based best practices.
• Collaborate with team members and leadership to refine systems and processes that optimize staff and client experiences.

Requirements:

• Proven experience managing fitness, wellness, or hospitality operations.
• Strong financial acumen, including experience with budgets, revenue reporting, and performance metrics.
• Exceptional leadership skills with a focus on coaching, team motivation, and staff retention.
• Excellent interpersonal and communication skills to engage with clients, team members, and leadership.
• Proficient in scheduling software, CRM systems, and basic accounting tools.
• Highly organized with the ability to multitask and manage priorities in a dynamic environment.
• Passion for health, fitness, and creating a top-tier client experience.

Physical Requirements:

• Ability to be on your feet and move around the facility for extended periods of time.
• Capable of lifting and carrying equipment or supplies up to 75 lbs.
• Able to demonstrate exercises and fitness movements to staff and clients.
• Comfortable with basic facility upkeep and maintaining a clean, safe environment.
• Able to observe and assess training sessions for quality and effectiveness.

Compensation & Benefits:

• Salary: $53,000-72,000 Based on experience and qualifications.
• Status: Full-time, exempt.
• Schedule: Requires flexibility, including evenings and weekends, based on operational needs.
• Growth: Opportunities for advancement within HPI, continuing education, and professional development.

Hiring Details:

• Location: HPI – Mount Prospect
• Hiring Manager: AJ Alfrey

Base salary offers for this position may vary based on factors such as location, skills and relevant experience. We offer the following benefits to those who are benefit eligible (30+ hours a week):  medical, dental, vision, life and AD&D insurance, long and short term disability, 401k program with company match and profit sharing, wellness program, health savings accounts, flexible savings accounts, ID protection plan and accident, critical illness and hospital benefits. In addition, we offer paid holidays and paid time off.