Are you excited about a new and exciting opportunity? Do you have a passion for working with families and individuals in need of healthcare, housing, and community support services? Are you interested in working for a mission-driven and innovative organization? Well, look no further! At Community of Hope, we envision Washington, DC, where everyone is healthy, housed, and hopeful. If you are ready to make a positive difference in the community, this position is for you! 

Our mission: To improve health, end homelessness, and partner with communities to make Washington, DC more equitable. 

Our Approach and Values: 

We celebrate people’s strengths and acknowledge the impact of trauma on people’s lives.   

We embrace diversity, welcome all voices, and treat everyone with respect and compassion. 

We lead and advocate for changes to make systems more equitable. 

We strive for excellence and value integrity in all that we do.

Position Summary:  The Doula is accountable directly to our Lead Doula.  This is a full-time position located at our Family Health & Birth Center in NE, DC.

The salary for this position ranges between $60,000 - $65,000 annually and the offer amount is determined by the candidate's education, qualifications, and experience.  Indeed provides their own estimated salary calculator and is not affiliated with COH's range.  

Highlighted Duties and Responsibilities: 

• In conjunction with the Perinatal Care Coordinators and Midwives, identifies patients who are interested in doula support/services and ensures that data is accurately updated in eClinical Works (eCW) and other tracking systems, as well as communicated to Midwives and COH staff.
• Closely monitors a caseload of 10-20 patients at various stages of pregnancy and complexity as identified via their medical and social needs using the Perinatal Care Coordination Tiered systems for assessing risk factors. 
• Orients all referred patients to doula services, ensuring the completion of doula services intake materials and care plans within 10 business days of referral and within 5 business days for urgent referrals. Orients all referred perinatal patients of COH intrapartum support--provides education on birthing options and locations, policies that impact doula supports, warning signs, and Midwife on Call line. 
• Offers three doula prenatal visits, labor support, postpartum visit(s), and supporting accompaniment to prenatal medical appointments to all referred patients who have completed their intake.  Provides 100% of agreed upon services in care plan for all assigned, eligible patients. 
• Provides ongoing health, childbirth, and newborn education to increase preparedness and confidence of birthing person and support system and increase safety during perinatal period and newborn stages.  
• Provides ongoing general resource and programming connection to patients as needed.  Reports identified barriers to care and social well-being to the care team.  Escalates patients of concern to supervisor with appropriate urgency.
• Attends Centering Pregnancy sessions to meet patients, provide information about doula support, and encourage utilization of services.  
• Secures patient information and maintains patient confidence by completing and safeguarding medical records and keeping patient information confidential. 
• Performs other duties as assigned by supervisor. 

• Certification as a Birth Doula by DONA, CAPPA, ALACE or other Medicaid approved doula training program required.  
• Current adult and child CPR certification (ACLS or BLS for the Healthcare Provider or equivalent) required.
• Minimum High School diploma required; Associates or Bachelor’s degree in social work, nursing, public health or similar discipline preferred. 
• Demonstrated experience in providing labor support and attending births in the role of a Doula at hospital and/or birthing center births. 
• Demonstrated knowledge of prenatal education, childbirth education, breastfeeding, labor comfort measures, newborn care and managing the postpartum period.   
• Demonstrated knowledge of maternal health disparities and the impact of doula services.   
• Willingness to be on-call to provide labor support to patients required. Must be available weekends and nights.  
• Ability to travel to various COH locations and patients’ homes as needed which requires the maintenance of safety sensitive status and reliable transportation. 
•  Proof of vaccination against COVID-19 is required COH will consider requests for reasonable accommodations for anyone who cannot be vaccinated for a religious or medical reason, subject to applicable law. 
• In relation to remote work versus on-site expectations, this position is classified as the following:  Hybrid: Remote work and on-site work requirements are generally split roughly 50/50.  Please note that remote work designations are subject to change or fluctuate at any point in time and the supervisor may require in person learning for a specific amount of time after hire.  

At COH, we understand the toll that the Covid-19 pandemic has taken on the workforce, which is why we prioritize the following well-being and work-life balance-centered benefits: 

• Remote work opportunities are available for many of our roles, promoting a culture of work-life balance. 
• 8-hour workdays, which include a paid lunch 
• 11.5 paid company holidays, 1 personal floating holiday, 15 days of paid vacation (increases to 20 after 3 years of service), and 12 days of paid sick leave on an annual basis 
• Annual performance-based raises, up to 5% of your annual pay 
• National Health Service Corps (NHSC) and DC Health Professional Loan Repayment Program (DCHPLRP) participants 
• Tuition reimbursement, loan repayment for clinicians, licensing reimbursement, and continuing education unit funds for licensed staff 
• Many opportunities for internal promotions and transfers across the agency as we continue to grow; we average 30+ promotions each year 
• Ongoing internal leadership training for supervisors 
• Diversity, equity, and inclusion training and initiatives for all staff 
• Ongoing well-being activities, culture compact activities, and trauma-informed care initiatives 
• Medical/Dental/Vision Plans through CareFirst BlueCross Blue Shield 
• Life insurance, short-term disability, and long-term disability insurance 
• 403(b) Retirement Plan 
• Flexible Spending Accounts for medical and dependent care reimbursable expenses 
• And much more! 

About Us: 

Community of Hope is a mission-driven, innovative, and rapidly growing nonprofit. For 45 years, we have provided healthcare, housing, and community support services to make Washington, DC more equitable. As a Federally Qualified Health Center, we provide medical, dental, emotional wellness, and care coordination services for the whole family at three locations in DC. 

Community of Hope also strongly emphasizes maternal and child health, with midwifery practice and the only free-standing birth center in DC. In 2024, Community of Hope provided about 50,000 medical visits, 6,300 dental visits, and 17,000 behavioral health visits for about 16,000 patients. Community of Hope is also one of the largest providers of homelessness prevention and housing services for 1,600 households—1,384 families and 220 individuals—experiencing homelessness in DC. Community support through Family Success Center, our WIC nutrition centers, and perinatal care coordination for pregnant people experiencing homelessness reach hundreds more families. We believe that everyone in DC can be healthy, housed, and hopeful.   

We were selected as one of The Washington Post 150 Top Workplaces in 2024 and 6 other times since 2014 based on feedback from our staff. 

To request a reasonable accommodation to complete an employment application or for general questions about employment with Community of Hope, contact a Recruiting Coordinator. Email: hr@cohdc.org Phone: 202-407-7747. Community of Hope is an equal opportunity employer.