Summary:

The Humanitarian relief transportation specialist is responsible for delivery of the agency’s humanitarian relief services to newcomers, including refugees, special immigrant visa holders (SIV), immigrants, people experiencing homelessness, along with other vulnerable populations. This includes but is not limited to the Mother Teresa Center, Guadalupe Community Center, St. Stephens CARE Center, and other satellite locations or mobile response sites. The transportation specialist is responsible for providing and/or coordinating all services to eligible clients. The transportation specialist must have the ability to provide services such as referrals for humanitarian shelter, food assistance (food pantries, congregate meal sites, and mobile food distributions), showers via the mobile shower units, clothing assistance, hygiene assistance, educational support and/or referrals with/to ESL, GED, Life Skills, Financial Literacy, and acculturation. Referral to Legal support with ID recovery, work permits, crime victims assistance. Referrals for housing, navigation for rental, utility, or humanitarian funds assistance, transportation assistance via agency vans, bus passes, or ride share. Referrals to client-centered, trauma informed, and culturally competent case management services. The transportation specialist must be able to oversee the utilization of equipment and agency vehicles to provide services to clients. Agency van or mobile unit will be deployed by transportation specialist as needed. The transportation specialist will be required to work non-traditional hours, be on call evenings and weekends, and work at remote/off-site locations. Bilingual in English and Spanish is required. 

Position Responsibilities:

• *Day-to-day delivery of services, and entering all applicable data, completing incident reports, ensure compliance.
• *Execute, based on the agency’s approval, response efforts to populations affected by humanitarian crises, such as natural disasters, displacement, and homelessness.
• *Manage, and Implement humanitarian response, including receiving donations, building capacity to deliver humanitarian services.
• *Ensure safe andefficient transport of supplies, goods, food, materials, or clients (passengers) from one location to another. This includes but is not limited to the Mother Teresa Center, Guadalupe Community Center, St. Stephens CARE Center, and other satellite locations or mobile response sites.
• *Ensure mobile relief unit and mobile relief vehicles are fully stocked and prepared to deploy. 
• *Adhere to traffic laws, safety, and transportation regulations, ensuring he safe transport of clients (passengers).
• *Must have the ability of loading and unloading the mobile relief unit, mobile relief vehicles, supplies, goods, food, materials, and assist clients (passengers). 
• *Complete all necessary agency vehicle and transportation logs before and after each trip.
• *Inform program manager of needs to restock or purchase supplies, goods, food, or materials for mobile relief unit and mobile relief vehicle.
• *Provide excellent customer service and customer experience to staff, clients, and stakeholders.
• *Submit all transactions and keep track of receipts, allowable costs for reimbursement, and other fiscal items related to the budget.
• *Provide regular situational updates to program manager and senior director during a humanitarian response 
• *Be on call and work in remote, off-site locations to represent Catholic Charities in humanitarian response efforts 
• *Follow safety protocols as it relates to use of agency vehicles, management of emergency sheltering, and staff processes.
• *Ensure situational awareness by continually assessing circumstances/conditions that affect the agency or clients.
• *Oversee quality of data into appropriate databases and ensure client records are kept up to date based on HIPPA, COA, and other required standards.
• *Provide monthly reporting on deliverables/goals to senior director.  
• · Adherence to the Code of Conduct and the Faith and Moral is mandatory.
• · Every employee is required to take a solution-oriented approach in their interactions and undertakings, as well as being a team member that promotes collaboration and commitment to the Mission and Vision of the organization.
• · Other duties as assigned by the Senior Director or Vice President of Programs, Executive Vice President, & CEO/President.

Competencies

Critical Thinking

Adaptability 

Leadership

Solution Oriented

Performance Management 

Minimum Qualifications: 

• Education
  • Bachelor’s degree in social work or related field preferred but not required.
• Experience
  • 1 year of experience in humanitarian services, emergency services, public health, transportation (transporter), or humanitarian response setting preferred.       
• License and Credentials
  • 21 years of age or older (required to drive).
  • Reliable transportation.
  • Valid driver license and clean driving record.
  • Valid vehicle insurance.
  • Bilingual in English/Spanish required.

Minimum Knowledge and Skills: 

• Minimum of 1 year of experience in humanitarian services, emergency services, public health, or humanitarian response      setting preferred.
• Advanced proficiency in Microsoft Office Programs.
• Must be flexible, self-directed, and goal oriented.
• Knowledge and experience working in a social services setting strongly preferred.
• Experience working with diverse populations including immigrants from different countries of origin.
• Ability to work in a culturally sensitive manner with diverse populations.
• Knowledge of HIPPA and confidentiality standards.
• Knowledge of operational procedures of Community Centers or other comparable facilities preferred.
• Must be detail oriented, organized, self-motivated, work well independently and on a team.
• Must have good written and verbal skills.
• Must have good critical thinking and problem-solving skills in crisis situations.
• Ability to work non-traditional hours and be on call.
• Experience working with and managing volunteers.
• Ability to lift 25 lbs.
• Experience and ability to drive large vehicles and response units.

Disclaimer:

This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job description or to require that other or different tasks be performed when circumstances change (e.g., emergencies, changes in personnel, workload, etc.) ** This is a Grant funded position and salary is dependent on funding availability. Position can be eliminated at any time because of lack of funding to support this position.**

Catholic Charities is an Equal Opportunity Employer. To view this and other employment opportunities please visit our website at www.ccaosa.org. You must apply through our website and complete the application and upload your resume. No phone calls please. If you are chosen for an interview, you will be contacted.