Position: Operations Manager

Job Type: Full Time

Pay: 70K-78K Per Year

Location: On Site; Northville, MI 

Company Website: dashirivers.com 

Dashi Rivers Autism Care

Are you a detail-oriented professional with a passion for making a difference in the lives of individuals with autism? Join our team at Dashi Rivers Autism Care as an Operations Manager and become the operations backbone of our ABA therapy services!

About Us

Dashi Rivers Autism Care is dedicated to providing high-quality Applied Behavior Analysis (ABA) services to our clients. Our mission is to empower individuals with autism through evidence-based therapy while creating a supportive environment for clients and their families.

The Role

As our Operations Manager, you'll be the vital link between our clinical team, clients, and insurance providers. You'll oversee the administrative operations that keep our center running smoothly while ensuring our clients receive seamless service from intake through treatment.

Key Responsibilities

Authorization Management

• Complete, track, and maintain client authorizations with insurance companies
• Communicate effectively with clients and clinical staff regarding authorization status
• Collaborate on resolving insurance denials

Client Intake Process

• Manage the comprehensive intake process for new clients
• Ensure all documentation is properly completed and entered into Central Reach
• Coordinate with interdisciplinary teams to support holistic client care

Office Management

• Oversee daily business office operations
• Maintain center credentialing
• Manage office supplies and clinical inventory
• Coordinate with external vendors
• Support budget planning and monitoring
• Assist with staffing requisitions, coordination and orientation
• Plan and coordinate clinic meetings and events

Financial Administration

• Manage private pay communications and billing
• Generate and send invoices
• Record and reconcile payments
• Handle collections procedures when necessary

What We Offer

• Opportunity to make a meaningful difference in the lives of individuals with autism
• Collaborative, mission-driven work environment
• Professional development opportunities
• Competitive compensation package

At Dashi Rivers Autism Care, we believe that strong operations are the foundation of exceptional client care. If you're ready to bring your administrative expertise to an organization making a real difference, we want to hear from you!

Dashi Rivers Autism Care is an equal opportunity employer committed to creating an inclusive workplace for all qualified applicants.

Required:

• Bachelor's Degree in Business Administration, Healthcare Administration, or related field
• Three (3) years of experience working in the ABA field
• Strong understanding of insurance authorization processes
• Excellent communication and organization skills
• Ability to adapt quickly to changing circumstances
• CPR Certification
• Clean background check

Preferred:

• Experience with Central Reach software
• Knowledge of ABA therapy processes
• Familiarity with BACB ethical guidelines