This position has dual responsibilities with the focus on actively paying customers and assisting the company’s operations team.

High Level Roles and Responsibilities, but not limited to:

• Accurately pay customers
• Answer the phones – set the tone for who we are (sells via the phone)
• Understand materials enough to be able answer most questions customers have
• Maintain cleaning the office
• Scheduling and calendar management for company executive
• Track daily, monthly, and quarterly volume
• Effectively manage the Cash Card system and process
• Track supplies employees are using
• Experience putting systems and processes in place
• Running and managing how customer and business reports using the internal point of sale data base/system
• Working side by side with the Operations Director to set up dispatch/container services
• Prep for team meetings and safety meetings (agenda, power point presentation)

Competency – what they are able to do

• Multitask
• Time Management
• Problem solver
• Technically savvy; familiar with programs such as Outlook, Microsoft Word, Excel, PPT

Experience:

· Experience in a customer service role

· Experience answering phones and providing details to potential customers

· Experience handling projects with multiple details in a timely manner