Are you a highly motivated and experienced Medical Assistant who thrives in providing exceptional care?

We are seeking a Medical Assistant to provide essential mainly administrative support to our physician and patients. The ideal candidate is a highly organized, detail-oriented individual with a strong commitment to patient care with excellent communication skills.

The position is for a day staff function to cover the daytime operations of the sleep center which is open during normal business hours.

About Our Sleep Lab: 

The Sleep Center is located in Walnut Creek, CA.

We are a 6 bed sleep center where patients come in for testing overnight, or get arrangements made for home testing.

Our well-established, positive and well-organized work environment prioritizes excellent patient care. We're looking for someone who thrives on teamwork, enjoys contributing to a positive patient experience, and takes initiative in problem-solving.

This is a position with an emphasis on administrative duties with patient contact.

Responsibilities:

Patient Care:

• Pre-visit planning including but not limited to prior authorizations, insurance verifications, scheduling, payment collections,  completion of pre-visit forms and or other paperwork as deemed necessary.
• Educate patients on post-appointment care and follow-up appointments 
• Other duties as assigned by the lead MA

Clinical Support:

• Maintain a clean and organized clinical environment
• Manage medical supplies, inventory, stocking rooms
• Complete paperwork and other duties as assigned

Administrative Duties:

• Schedule patient appointments and manage medical records and patient messages
• Answer phones, greet patients, and provide excellent customer service
• Handle insurance authorizations, prior authorizations, and follow through
• Submit billing, and collections
• Assist with data entry, scanning, and other administrative tasks as needed

Requirements

Required Qualifications: 

• Strong knowledge of medical terminology and procedures 
• Knowledge of Sleep Center procedures is a plus
• In-depth understanding of referral authorizations process and requirements
• Understanding of billing and collections
• Excellent organization and time management skills
• Ability to work independently as well as having a team spirit
• Strong communication skills

Preferred Qualifications: 

• Accredited Medical Assistant certification
• Experience in sleep medicine
• Bilingual (Spanish)
• Strong proficiency in EPIC electronic health record (EHR) system.

Compensation will be based on experience

Pay Range: $21.00-$39.50/Hour

*Employees' actual pay rate will depend on a host of factors including, without limitation, job location, specialty, skillset, education, and experience. The pay scale/ranges shown are representative of the pay rates for the job title reflected above, but an employees actual pay rate will be determined on a case-by-case basis