Systems Engineer

DEPARTMENT: IT 

LOCATION: 302 Main Street Catskill, NY 12414: 100% in-person, on-site 

REPORTS TO: Director of Information Systems

SALARY Range: $70,000 - $90,000 commensurate based on education and experience 

FLSA: Exempt  

POSITION SUMMARY:

The Systems Engineer oversees the server and storage infrastructure that supports the Bank’s operations and supervises assigned technical staff. Under the direction of the Chief Information Officer and Director of Information Systems, the Systems Engineer assists in the design, implementation, and maintenance of server systems, backup solutions, virtualization platforms, and core enterprise applications. This position ensures that backup, disaster recovery, and business continuity functions are fully operational and tested. The Systems Engineer ensures that IS/IT and Security policies are followed and supports escalated technical issues.

EDUCATION & EXPERIENCE:

• Bachelor’s Degree in Computer Information Systems or related field or equivalent experience
• A+ and Network+ certifications or comparable work experience required
• Microsoft certification(s) strongly preferred
• VMware, VDI’s, VEEAM, or other backup/system certifications preferred
• Multi-years of progressive experience in:
• Windows Server administration
• Microsoft Active Directory and Group Policy
• VMware virtualization
• Backup systems such as VEEAM
• Office 365 and Microsoft Exchange Online
• SAN technologies
• IP-based network fundamentals

MAJOR DUTIES & RESPONSIBILITIES: - 

• Assists in managing technical staff including Support Technicians and Systems Administrators
• Maintain and expand VMware infrastructure
• Oversee Windows Server, DNS, DHCP, patch management
• Administer core applications and user access
• Maintain Exchange Online and email security
• Administer SAN systems and monitor storage performance
• Configure and maintain Intune and Group Policy
• Operate backup and disaster recovery systems
• Conduct upgrades, patching, and coordinate vendor support
• Document systems and procedures
• Provide escalation support to the Help Des
• Support audit and compliance efforts
• Assist with DR and business continuity planning 
• Makes decisions for Information Systems to ensure compliance with State and Federal Regulations
• Plans and implements software rollouts and software maintenance
• Assists the Help Desk with problem recognition, research, isolation, resolution and for user problems.
• Logs and tracks requests using a problem management system and maintains history records and related problem documentation (Help Desk management).
• Provides management with reports and analysis of system performance statistics on a regular basis
• Other duties as assigned

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or listen. The employee frequently is required to: stand, walk, use standard office equipment, reach with hands and arms, and lift up to 25 pounds without assistance. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

COMPLIANCE STATEMENTS:

EQUAL OPPORTUNITY AND AFFIRMATIVE ACTION EMPLOYER

Bank of Greene County is a federal contractor and an equal opportunity and affirmative action employer that provides equal employment opportunity in all employment-related matters, including hiring, training, promotion, compensation, benefits, transfers and other personnel actions, without regard to race (including traits historically associated with race), color, national origin, age, religion, sex, sexual orientation, gender identity or expression, the status of being transgender, disability, genetic information, predisposition and carrier status, military or veteran status, marital and familial status, the status of being a victim of domestic violence, employee’s or a dependent’s reproductive health decision making (including, but not limited to, a decision to use or access a particular drug, device or medical service), known relationship or association with any member of a protected class, and any other characteristic protected by applicable law.

BANK SECRECY ACT (BSA)

Before assuming any duties, each employee will be trained in the proper filing and logging procedures for large currency transactions and the sale of monetary instruments. Each employee will immediately report suspicious currency transactions or activity to their immediate supervisor or the BSA Officer. All employees will become familiar with how their customers handle their accounts and will report any transactions that are not within the normal activities of the customer. The employee will be trained in compliance with the 

BSA, USA PATRIOT ACT and associated laws and regulations under the Bank’s Compliance Program as it pertains to his or her job functions. Employees are expected to meet all compliance requirements as stated within the Bank’s BSA/AML/CIP/OFAC Program. Failure to meet these compliance standards may adversely affect performance appraisals and may result in disciplinary action up to and including termination. Employee’s compliance violations may result in termination, individual fines, and possible imprisonment.