Description
Experienced Automotive Service Advisor – Jim Shorkey Wexford Kia
Jim Shorkey Wexford Kia is actively seeking a seasoned Service Advisor with proven experience in a dealership or automotive service environment. This is a fantastic opportunity for professionals who are already familiar with the fast-paced nature of service departments and are ready to bring their expertise to a growing team.
To be considered, you must have previous experience as a Service Advisor in a dealership or automotive service department.
We’re looking for someone who excels in:
- Customer service and relationship-building
- Clear and confident communication
- Problem-solving in automotive service contexts
- Working collaboratively with technicians and customers
Key Responsibilities:
- Greet and engage customers with professionalism and care
- Accurately assess customer needs and schedule service appointments
- Consult with technicians to determine necessary repairs
- Communicate repair recommendations and options clearly to customers
- Leverage your product and service knowledge to advise on parts and service solutions
- Build lasting relationships to encourage repeat business
What We Offer:
- Competitive benefits: medical, dental, vision, disability, life insurance, and 401K with match
- Employee discounts
- Paid company-issued uniforms
- No Sunday hours
- Paid vacation and holidays
Requirements
Previous experience as a Service Advisor in a dealership or automotive service department
- Strong communication and organizational skills
- Basic proficiency with computer systems (e.g., Word, scheduling tools, databases)
- Proven customer service excellence in a service department setting