Crisis Intervention Specialist I-Afternoon/Evening Shifts Start Times 3 PM-5PM
Job Type
Full-time
Description

Are you seeking an opportunity where you can have an impact on your community? Do you enjoy helping others? Are you looking for a rewarding position?

Full-time positions offer 100% paid health, dental, life, and short-term/long term disability for employees.

Generous Paid Time Off plan that begins accruing on first payday! Years 1-5 38 Days of PTO each year-prorated first year depending on hire date. PTO increases after 5, 10, 20 Years of Service.


Shifts available Afternoon to Evening Shift with 3-5PM Start times. 8 hour shifts. This is a FT position. Must be willing to work one shift per weekend. Onsite Only.


No experience is necessary for right candidate. Training is provided.


What you bring us:

· Excellent communication skills to effectively interact with individuals in crisis

· Professional phone skills and clear speaking voice

· Strong problem-solving abilities to assess situations and provide appropriate interventions

· Ability to remain calm and composed in high-pressure situations

· Ability to maintain confidential information

· Empathy and compassion towards individuals experiencing crisis

· Ability to work collaboratively with a team of professionals to ensure the safety and well-being of individuals in crisis

· Strong organizational skills (detail oriented) to manage multiple cases and prioritize tasks effectively

· Competence with computer systems, data entry, and databases

· Self-Motivated

· Dependable and reliable

It's a plus if you have the following:

· Knowledge of crisis intervention techniques and best practices

· Previous experience volunteering or working in social services or non-profit fields

· Completed some college-level courses

If this sounds like you, please provide us with your resume and apply through our hiring portal

Mental Health America of Greenville County is increasing its staffing and is hiring full-time Crisis Intervention Specialists to handle the 24/7 988 Suicide & Crisis Lifeline via phone, chat and text, offering support, information and referral, and crisis intervention. This is an onsite, afternoon or evening role which includes at least one weekend shift a week.

Physical Demands

Ability to occasionally lift up to 20 lbs

Ability to sit for extended periods

Physical Environment

Climate-controlled office environment

Benefits Full-time positions offer 100% paid health, dental, life, and short-term/long- term disability for employees. Excellent Paid Time Off plan, AFLAC Benefits, Employee Discount Plan & Debit Card to receive advances on your pay.


We are an equal opportunity employer and we participate in e-verify.


Mission

Mental Health America of Greenville County helps support, strengthen, and save lives through services that positively impact mental health.

Vision

MHAGC envisions a world in which all people can live with hope – where care is accessible, stigma, and suicide are erased, and there is positive mental health for all

Values: WE CARE

· Well-Being – We champion a holistic approach to collective well-being, nurturing individuals across all communities. Well-being includes all aspects of health: physical, mental, emotional, and spiritual.

· Equity – We work to dismantle barriers and create equal opportunities for individuals of all backgrounds, identities, and circumstances. By engaging in continuous reflection to drive change and enhance understanding, we proactively foster an environment of inclusivity and belonging.

· Collaboration – We foster a culture that emphasizes teamwork, communication, and mutual support. This creates an environment where individuals can contribute their unique perspectives and talents toward common goals.li>

· Accountability – We uphold the highest professional and ethical standards, maintain transparency, and welcome feedback for improvement. We are responsible for our actions, answering to consumers, the community, and each other.

· Respect – We treat all individuals with dignity and compassion, recognizing the inherent worth and humanity in each person. We adhere to professional boundaries with others by maintaining ethical, considerate, and caring relationships.

· Empathy – We honor all perspectives and emotions, without judgment, fostering profound human connections.