FX WELL - Who We Are
Our mission is simple and our passion is contagious! FX Well strives to positively impact people’s lives through our digital wellness platform, engaging events, and design and management of fitness centers that truly drive lasting change in clients’ well-being. Combining our years of experience in the health and fitness space with the latest wellness technologies, we provide a holistic approach and programs suited for a wide variety of audiences.
The Guest Relations Teammate is a direct representation of FX and provides the guests first and last impression of FX. The Teammate is to create an exceptional experience for every guest and be sure FX is presented at its finest (clean, updated, professional, etc.). We require our team to follow our choreography and protocols to ensure consistency for the guest’s experience.
The Guest Relations Teammate is responsible for working closely with the Guest Relations Manager by supporting the day to day activities and needs of our guests. All team members must model the FX brand by showing passion, creativity, and quality and more importantly abide by all Policies & Procedures, Protocols and efficiently complete all tasks assigned while achieving goals of the team. The Teammate works closely with the guests, Service Providers and Guest Relations Manager to ensure communication, consistency, teamwork and ultimately exceed our guest’s expectations.
This position is located at: Texas Health Fitness Center Willow Park
Skills & Abilities:
Ability to work varying hours and days to meet business needs
Ability to effectively communicate with guests and teammates
Ability to handle multiple tasks simultaneously
Strong interpersonal skills
Ability to work in a fast paced environment
Comply with dress code
Ability to problem solve
Ability to take responsibility for actions
Preferred experience with CRM Software but not required
Preferred Customer Service or selling experience (retail, hospitality, customer service, etc.) but not required
This position description is intended to describe the general nature and level of work being performed by people assigned to this position. It is not intended to create a contract with the employee, or to be an exhaustive list of all responsibilities, activities and skills required of the position and people in the position. FX Well is an equal employment opportunity employers. FX Well is committed to providing equal employment opportunities to all qualified individuals without regard to the following legally protected characteristics: race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military/veteran status, or any other characteristic protected by local, state or federal law. We assure you that your opportunity for employment with FX Well depends solely on your qualifications