Amenities:
The County of Northumberland offers a full benefits package to employees including health insurance, prescription, vision, dental, vacation, holiday, sick, personal time, and retirement.
Position Summary:
The Front Counter Clerk – Licensing and Reconciliation serves as the first point of contact for the public at the county Treasurer’s Office. This position is responsible for processing payments, issuing licenses, such as dog and fishing licenses), collecting taxes from the public and tax collectors, and performing daily financial reconciliation including balancing a checkbook and preparing deposit summaries. The role requires strong customer service skills, attention to detail, and basic accounting knowledge.
Key Responsibilities:
- Provide front counter customer service to the public in a courteous and professional manner
- Issue licenses, permits, and receipts for payments including taxes, dog licenses, and fishing licenses
- Accept and process payments in cash, check, or electronic form
- Maintain accurate records of transactions and licenses issued
- Collect and reconcile daily revenue, balance the office checkbook, and prepare bank deposits
- Work with tax collectors to receive and record collected tax payments
- Assist with basic bookkeeping and data entry in treasury systems
- Perform end-of-day cash drawer balancing and reconcile discrepancies
- Answer phone inquiries and assist customers with licensing and tax related questions
- Ensure compliance with county policies and procedures related to licensing and revenue collection
Minimum Qualifications:
- High school diploma or equivalent
- Experience in cash handling, customer service, or clerical/accounting work
- Basic understanding of accounting and financial reconciliation
- Proficiency in Microsoft Office and financial software
- Strong attention to detail and organizational skills
- Ability to interact with the public in a professional and friendly manner
Employment Category:
- Full Time
- Non-Exempt