Grounded Table is a wine country restaurant and pub sharing food with heart in historic downtown McMinnville, Oregon. The light-filled space is warm and approachable, welcoming locals and tourists for casual meals and special celebrations. The restaurant menus draw inspiration from the seasons and thoughtfully sourced ingredients, many of which are from our Tabula Rasa Farms, and other provisioners using sustainable practices like regenerative farming and small-batch craft. Loving intention is at the heart of the dining experience, always celebrating the work of exceptional purveyors in the Willamette Valley and beyond. 

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Grounded Table and its founding farm are part of The Ground, a collection of destinations and experiences rooted in a philosophy of conscious, loving hospitality in service to all species.

Job Summary:

Fine wine. Delicious food. Bring beautiful spaces to life and watch your attention to detail delight guests. You are responsible for creating unmatched experiences by engaging guests, and delivering an unrivaled service experience. By reviewing guest reservations and anticipating their arrival using noted information, you ensure every detail is thoughtfully prepared in advance. You warmly welcome repeat guests and VIPs with a familiarity made possible through OpenTable profiles, making every visit feel personal and memorable. You are vital to creating a successful dining experience for each guest.

Duties/Responsibilities:

• Warmly greet guests as they arrive, making them feel comfortable and valued.
• Efficiently manage reservations, both online and via phone, ensuring accurate record-keeping and seating arrangements.
• Continuously building and updating guest profiles as new information is gathered.
• Guide our guests throughout a brief introduction to the menu as they’re seated, and by providing specific suggestions, highlighting daily specials.
• Keep track of available tables and seating arrangements, coordinating with the kitchen and waitstaff to ensure smooth service.
• Manage waitlists effectively, providing accurate wait time estimates and ensuring that guests are seated promptly.
• Answer guest inquiries about all Ground businesses, restaurant and pub menus, and events, offering recommendations and assistance.
• Provide support to waitstaff as needed, such as taking to-go orders or assisting with bussing tables.
• Maintain a clean and organized station.
• Maintains current knowledge of food and beverage offerings, including menu changes and sold-out items.
• Processes guest payments, using proper accounting and cash handling procedures.
• Collaborate with the kitchen and bar and waitstaff to ensure seamless service.
• Uphold the high standards of Grounded Table for service quality and guest satisfaction.

Required Skills/Abilities: 

• Excellent communication skills and positive attitude.
• Attention to detail. 
• Ability to perform essential functions on the computerized Point of Sale and reservation systems.
• Working knowledge of dining and beverage service procedures.
• Working knowledge of applicable liquor laws and regulations.
• Be a team player. Be flexible with duties and responsibilities.
• Humility, patience, and resilience.

Experience and Requirements:

• Previous host experience and/or restaurant experience preferred
• Experience with OpenTable software preferred 
• Necessary State Food Handler’s License(s) and Liquor Serving Permit(s)

Benefits: Benefits include PTO, health, vision, dental, life insurance, 401(k) for qualifying employees. 

Employee perks: 20% discount at Ground entities (includes Source Farms, Humble Spirit, Grounded Body)

About The Ground

The Ground is a hospitality business based in beautiful Willamette Valley that exists to realize human potential in harmony with the planet. It is an evolving collection of experiences and destinations rooted in conscious, loving hospitality in service to all with a philosophy of belonging that comes to life through regenerative agriculture, food, accommodations, revitalizing wellness experiences, and engaging programs & events.

The Ground is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you’re interested in this role, but your experience doesn’t align perfectly with every qualification in the job description, we still encourage you to apply. You may just be the right candidate for this or other roles at The Ground.