Mortgage Loan Officer

Exempt – Full Commission

Equal Employment Opportunity 

Corporate Values & Mission

“Provide superior service, quality advice and show our utmost respect to everyone we meet.”

General Summary

As a Mortgage Loan Originator, you will procure new mortgage transactions for the Bank. The originator’s primary responsibility is to bring new mortgage loan business to the bank. Responsibilities include taking qualified and complete loan applications, collecting the requisite supporting documentation, and submitting loan packets to the bank’s production office. Originator is responsible for maintaining client contact to assist production with clearing stipulations to affect the eventual loan closing. Originator also supports production by soliciting realtors, builders, and other partners to establish business relationships, and by soliciting all types of residential mortgage loan prospects. 

Reports To:  VP Head of Loan Operations

Essential Duties and Responsibilities 

· Proactive business development.

· Accept mortgage loan applications and interview loan applicants according to policies, procedures, and guidelines established by ChoiceOne, regulatory agencies, and other appropriate entities. Collect information for evaluation of borrower’s creditworthiness and merits of the specific loan request.

· Keep informed of market conditions and competitive interest rates.

· Continually review journals, articles, publications, and other material to review regulatory and legal changes pertinent to their area of lending to ensure that policies and procedures comply with all applicable laws and regulations.

· Understand the loan underwriting standards.

· Is responsible for maintaining compliance with all applicable laws and regulations concerning their job function.

· Make sales calls and actively sell appropriate products and services to existing and potential clients.

· Sales planning,

· Assist clients and co-workers with client relationship needs.

· Develop relationships and knowledge which encourage referrals and synergies with co-workers.

· Develop partnerships with commercial, consumer, investment, and insurance divisions.

· Participate in staff meetings, including communication of information to staff members.

· Attend meetings as deemed appropriate.

· Involvement in marketing of products, services, and promotions related to mortgage loan campaigns and marketing efforts of the organization.

· Takes appropriate actions necessary to remain abreast of and adhere to all applicable banking/consumer regulations.

· Develop rapport and utilize communication skills in dealing professionally with internal and external clients.

· Additional responsibilities as assigned.

· Be familiar with and comply with the provisions of the Bank Secrecy Act and USA PATRIOT Act as they relate to the functions of this position. Complete all required reports related to those acts and reports any observed violations or potential violations of those acts to a supervisor or other appropriate bank officer.

· Be familiar with and comply with all federal and state banking regulations as applicable.

Qualifications

To perform this job successfully, an Individual in this position must be able to perform each of the above essential duties satisfactorily and exhibit the values of the Company. In addition, the requirements listed below are representative of the knowledge, skill and/or ability required.

• Thorough knowledge of the lending function
• General Accounting knowledge
• Ability to perform minimal data entry
• Ability to handle multiple tasks simultaneously
• Ability to meet established deadlines

Experience and/or Education

• High School Diploma or equivalent 
• Bachelor's Degree in business-related major preferred
• Five (5) to seven (7) years of progressively more responsible job-related experience to be familiar with all lending functions and regulatory requirements

LICENSES & DESIGNATIONS

• NMLS Registration

Competencies 

Written and Oral Communication – Effective written and oral communication skills required, with the ability to interface with Internal and external stakeholders and community partners. Has group presentation skills.

Quality – Demonstrates accuracy and thoroughness; monitors own work and the work of others to ensure quality.

Analytical – Synthesizes complex and diverse information; collects and researches data; uses intuition and experience to complement data.

Technical Skills – Assesses own strengths and weaknesses; pursues training and development opportunities; strives to continuously build knowledge and skills; shares expertise with others. Has a thorough understanding of underwriting, coverages and rating procedures

Dependability – Follows instructions; responds to management direction; takes responsibility for own actions; keeps commitments; commits to long hours of work when necessary to reach goals; completes tasks on time or notifies appropriate person with an alternate plan.

Initiative – Undertakes self-development activities; takes independent actions and calculated risks; looks for and takes advantage of opportunities; asks for and offers help when needed.

Physical Demands and Work Environment

• Must be able to lift 25 lbs
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Ability to work in an office environment which may include many hours of computer and telephone usage. This position is remote-eligible on a full-time basis. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.