White Rock Medical Center is a community-based hospital located near the historic White Rock Lake community, that serves the Dallas, Garland, Mesquite and surrounding areas. We specialize in a wide range of services including comprehensive medical/surgical care, bariatric, cardiology, outpatient and emergency medicine.

Our mission is to deliver exceptional healthcare with compassion and excellence.

White Rock Medical Center is seeking compassionate, care-minded individuals to join our company and make a difference. As a member of the White Rock Medical Center team, you can advance your skills while working in a supportive and patient focused environment.

Apply today!

Why join White Rock Medical Center?

• Competitive salary and benefits
• Employee programs and events.
• Paid Time Off and 7 Company Holidays.
• Employer paid life insurance.
• Additional voluntary benefits such as STD, LTD, etc.

JOB SUMMARY:

 The Medical Laboratory Technician (MLT) performs routine and specialized laboratory tests to assist in the diagnosis, treatment, and prevention of diseases. The MLT operates and maintains laboratory equipment, ensures quality control, and follows established laboratory policies and procedures. This role requires attention to detail, adherence to safety regulations, and the ability to work effectively as part of a healthcare team. 

ESSENTIAL FUNCTIONS:

•  Perform routine and complex laboratory tests in areas such as hematology, chemistry, microbiology, immunology, and urinalysis.
•  Operate, maintain, and troubleshoot laboratory instruments and equipment.
•  Collect, prepare, and analyze specimens following established laboratory protocols.
•  Ensure accuracy and reliability of test results through strict quality control measures.
•  Record and report test results to physicians and healthcare providers promptly.
•  Maintain laboratory safety by adhering to OSHA, CLIA, and other regulatory standards (COLA).
•  Participate in proficiency testing and continuous quality improvement initiatives.
•  Manage inventory and ensure adequate supply of laboratory reagents and materials.
•  Assist in training new staff and students as needed.
•  Maintain accurate patient records and laboratory documentation in compliance with HIPAA regulations.

BEHAVIORAL STANDARDS:

• Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
• Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.

COMMUNICATION/KNOWLEDGE:

• Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
• Time management
• Able to work in a team environment and take direction.
• Able to stand and exert fast-paced mobility for entire shift.
• Able to maintain balance, lift, bend, kneel, stoop, and wipe.

COLLABORATION/TEAMWORK:

• Teamwork - Ability to work within a team, with supervision.

Experience:

•  Minimum of 5 years of experience in a clinical laboratory setting preferred.
• Proficiency in laboratory information systems (LIS) and Microsoft Office Suite.

Education: 

•    Associate’s degree in medical laboratory technology
•    Certification as a Medical Laboratory Technician (MLT) by ASCP, AMT, or equivalent preferred.

Work Conditions

• Standing for long periods and performing repetitive tasks.
• Exposure to biohazardous materials, chemicals, and infectious diseases.
• Shift work, including weekends and holidays, may be required.