Position Summary:

The Banquet Server is responsible for providing food and beverage service to guests during banquet events at Rod ‘N’ Reel Resort. This role ensures that guests have a pleasant dining experience by delivering high-quality service and maintaining a clean and organized environment.

Qualifications:

• Background in customer service preferred.
• Experience in banquets, event management or food and beverage preferred.
• Availability during peak operating times: weekends, evenings and holidays required.

Key Skills:

• A positive attitude and willingness to work as part of a team.
• Ability to work in a fast-paced environment while maintaining attention to detail.
• Excellent communication skills.
• Strong customer service skills with a focus on guest relations.

Core Responsibilities:

• Assist in setting up banquet rooms, including arranging tables, chairs, linens, and table settings.
• Serve food and beverages to guests in a timely and professional manner, following event specifications and service standards.
• Greet guests, respond to their inquiries, and ensure their needs are met throughout the event.
• Monitor tables during the event, refilling drinks, clearing plates, and addressing any guest requests.
• Assist in the breakdown and cleanup of the banquet area after the event, ensuring all equipment and areas are left in good condition.
• Work closely with other banquet staff and kitchen personnel to ensure smooth service and coordination.
• Adhere to all health and safety regulations, as well as company policies and procedures.
• Perform other duties as assigned.

Physical Requirements:

Position requires sitting, hand-eye coordination, stooping, kneeling and walking/standing for multiple hours in succession. This position may on occasion require lifting, carrying, pulling, or pushing up to approximately 21-50 pounds.