We’re looking for a warm, upbeat, and service-minded individual to join our team as a Guest Services Café Attendant. This role is all about creating memorable, positive interactions with every guest who walks through our doors. Think of yourself as the welcoming face of the café—offering guidance, answering questions, and ensuring a smooth, happy experience from start to finish. 

This role is perfect for someone who thrives in a front-of-house environment, enjoys fast-paced teamwork, and can confidently operate a POS system in a fully cashless setting.

Essential Functions: 

· Welcome every guest with a genuine smile, friendly energy, and helpful attitude. 

· Represent Blue Plate’s “Care More” core value in every interaction—go the extra mile to make someone’s day. 

· Assist guests in navigating the menu, understanding offerings, and answering questions about products and services. 

· Operate the POS system confidently and accurately – this is a cashless operation, so no money handling required. 

· Maintain a tidy, inviting café space that reflects the quality of our service and offerings. 

· Help maintain a smooth guest flow, monitor for any needs, and provide proactive support. 

· Restock service areas and supplies to ensure seamless experience for guests and team members. 

· Support daily opening, mid-shift, and closing tasks as needed. 

· Follow company policies and food safety guidelines to maintain a clean, safe environment. 

· Collaborate with your team and be ready to jump in wherever needed. 

· Take initiative and follow through on tasks assigned by management. 

· Reports and documents any observed or known safety hazards, conditions or unsafe practices and procedures to management immediately. 

· Follow cleaning schedule as designated by the Manager, maintain highest quality of areas at all times. 

· Report to work in proper uniform as outlined in the Company’s Dress Code Policy. 

· Performs closing procedures as assigned by manager. 

· Perform other relevant tasks as assigned. 

Education and Experience: The requirements listed below are representative of the knowledge, skill, and/or ability required. 

· Any combination of education, training, and experience that demonstrates the ability to perform the duties of the position. 

· Completion of City of Chicago Food Handler’s Certificate preferred, or ability to complete the certification within 90 days after date of hire.

Essential Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactory. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

· Ability to demonstrate strong affinity for Blue Plate’s mission: Our mission is to “care more” for others through food and service experiences that turn our partner’s vision into reality. 

· Strong problem solving and communication skills. 

· Exceptional time management skills. 

· Ability to stand or walk for 8-hour shifts and lift at least 20 pounds. 

· Willingness to comply with all food safety procedures. 

· Ability to follow instructions with a sense of urgency. 

· Knowledge of workplace safety procedures. 

· Reliable and punctual attendance. 

Language Skills 

Ability to read, write and speak English proficiently. Bilingual skills preferred. 

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this role. 

· Frequently required to stand, walk, sit, use hands to feel; reach with hands and arms, and stoop, kneel or crouch. Constant standing throughout the shift is required. 

· Regularly required to lift and/or move up to 60 lbs. 

· Specific vision requirements include the ability to see at close range, distance vision, peripheral vision, depth perception, and the ability to adjust focus. 

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

· May work in extreme heat and cold (non-weather and weather). 

· May work in wet conditions (non-weather and weather). 

· Noise level is moderate to loud. 

· May work near toxic/caustic chemical and with fumes or airborne particles. 

· Will work near moving or mechanical parts.

Compensation and Benefits:

Hourly Range: $20.00 - $25.00, based on experience and qualifications.

 Benefits Overview
At Blue Plate Catering, we live our core values: Happy, Joyful & Fun; We Care More; Humbly Confident; Genuine & Authentic; Goes Beyond. Our comprehensive benefits package reflects our commitment to supporting our team’s well-being and growth. Benefits include medical, dental, and vision insurance, a 401(k)-retirement plan, and paid time off (PTO) with sick leave. Additional perks such as commuter benefits, Flexible Spending Accounts (FSA), free meals, and pet insurance options ensure our team feels valued. We also offer wellness rewards, an Employee Assistance Program (EAP), and resources to help you thrive in work and life.

DEIA at Blue Plate:

At Blue Plate, we are committed to fostering a workplace that celebrates Diversity, Equity, Inclusion, and

Accessibility (DEIA). Our core value, "We Care More," guides us in creating an environment where all

individuals are respected, valued, and empowered to thrive.

We believe in intentional recruitment practices, partnering with community organizations, diverse job

boards, and attending job fairs at schools that reflect a variety of backgrounds and experiences. Our

hiring and selection processes are designed to be equitable, focusing on skills, potential, and minimizing

bias, ensuring opportunities are accessible to everyone.

From onboarding to ongoing development, we provide tailored resources, mentorship, and training

programs to support our team members and cultivate an inclusive culture. We actively measure and analyze diversity metrics, using these insights to continuously improve and hold ourselves accountable in our DEIA efforts. 

Blue Plate’s mantra, "Happy People Making People Happy," extends to our employees, clients, and partners. By honoring differences and listening thoughtfully, we build meaningful relationships and

ensure everyone feels welcome and valued.

We welcome candidates from all backgrounds and walks of life to join our team in shaping memorable

food and service experiences. Together, we are dedicated to going beyond to make a difference.

Blue Plate Catering complies with all applicable federal, state, and local laws governing non-discrimination in employment, including protections related to race, color, religion, sex (including sexual orientation, gender identity, or pregnancy), national origin, age, disability, or genetic information.