Position Summary

Responsible for deep cleaning of guest rooms and common areas per quality control standards.   

Essential Functions

• Completes heavy duty and floor care cleaning in guestrooms and public areas.  
• Sweeps, scrubs, waxes, and/or polishes floors, using brooms, mops, and/or powered scrubbing and waxing machines.   
• Cleans rugs, carpets, upholstered furniture, and/or draperies, using vacuum cleaners and/or shampooers.  
• Washes windows, walls, ceilings, and woodwork, waxing and polishing as necessary.  
• Assists housekeeping in cleaning all common areas of hotel in both interior and exterior areas of the property. 
• Cleans glass, windows, patios, and other furnishings/fixtures and using proper equipment. 
• Prepares chemical solutions for carpet cleaning machine. 
• Ensures and maintains equipment is in good working order; recognizes and reports mechanical defects to appropriate staff. 
• Lifts and moves furniture prior to and after cleaning carpets in guest rooms.  
• Stocks cleaning supplies. 
• Assist guests with luggage and/or other guest services as requested.  
• Provides assistance to room attendants in ensuring rooms are cleaned properly within time allotted. 
• Cleans rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, and other work areas. 
• Keep storage areas and carts well-stocked, clean, and tidy. 
• Disinfects equipment and supplies using germicides or steam-operated sterilizers.   
• Observes precautions required to protect hotel and guest property and report any damage, theft, and found articles to supervisors.  
• Removes debris from driveways, parking lots, and swimming pool areas.   
• Performs all duties in accordance with Chinook Winds Casino Resort customer service standards. 
• Maintains general knowledge and provides information to guests of Chinook Winds Casino Resort events, programs, and services. 
• Provides input or recommendations for improvements and changes in processes or services. 
• All other duties as assigned. 

Position Qualifications

WORKERS IN THIS POSITION MUST BE 18 YEARS OR OLDER

Competency Statements

Communication Skills- Ability to communicate effectively orally and in writing clearly and concisely. Autonomy- Ability to work independently with minimal supervision. 

Energetic- Ability to work a sustained pace and produce quality work. 

Interpersonal- Ability to get along with a variety of personalities and individuals. 

Organized- Possessing the trait of being organized for following a systematic method of performing a task. 

Experience

One year of housekeeping or janitorial experience preferred. 

Certificates & Licenses

N/A. 

Other Requirements

Working knowledge of cleaners, solvents, and equipment. Experience in deep cleaning carpets and floors. 

Physical Demands

• Stand Constantly
• Walk Frequently
• Sit Not Applicable
• Handling/Fingering Constantly
• Reach Outward Constantly
• Reach Above Shoulder
• Climb Not Applicable
• Crawl Occasionally
• Squat or Kneel Occasionally
• Bend Frequently

Physical Demands Lift/Carry

• 10 lbs or less Frequently 
• 11-20 lbs Frequently 
• 21-50 lbs Frequently 
• 51-100 lbs Occasionally 
• Over 100 lbs Not Applicable 

Push/Pull

• 12 lbs or less Frequently 
• 13-25 lbs Occasionally 
• 26-40 lbs Occasionally 
• 41-100 lbs Occasionally 

Other Physical Requirements

Vision: Near and Far 

Sense of Sound 

Sense of Smell 

Work Environment

Work will take place in a busy gaming environment with multiple distractions. The noise level in the work environment is usually moderate to loud. The environment is subject to smoke and the associated affects.   

Working Conditions

Conditions of employment include passing a pre-employment drug screen, a background investigation, and completing a 180-day introductory period.