LAC Federal is seeking a Records Management Specialist (RMS) Level II to provide essential technical support for a federal agency in the Dallas, TX area. This position offers a competitive pay range of $25.00 -$30.00 per hour, based on experience and qualifications.

The Records Management Specialist II plays a critical role in assisting with the planning, development, and implementation of records management practices across multiple formats and platforms. The role requires experience in records management, excellent customer service skills, and proficiency in using automated information systems.

This position operates under the supervision of a Records Information Manager and does not include supervisory responsibilities.

Responsibilities

• Support the planning and development of the regional records management program.
• Analyze records management problems and propose strategies for improvement.
• Provide responses to records-related inquiries using automated systems and databases.
• Assist with the development of standard operating procedures and training modules.
• Records center operations and the Versatile tracking system
• Electronic records management
• EPA regional records and file plans
• Confidential Business Information (CBI) handling
• Serve as a liaison to records management customers in a service bureau environment.
• Maintain and update records center documentation.
• Demonstrate a solid understanding of basic records concepts, file organization, and procedural compliance.
• Administer and manage records-related databases.
• Utilize Microsoft Outlook and Microsoft Teams proficiently in daily tasks.

• College degree preferred, but not required
• Prior customer service experience required
• Experience in records or data management required
• Proficiency in Microsoft Windows 10 or Windows 11
• Demonstrated experience with training delivery and module development
• Familiarity with electronic records concepts and systems
• Strong written and oral communication skills
• Ability to work effectively in a collaborative team environment

Preferred Qualifications

• Detail-oriented with strong documentation capabilities
• Ability to deliver technical content clearly in a training setting
• Comfortable interacting with personnel at all levels of the organization
• Adept at navigating automated information systems and databases

Physical Requirements

• Must be able to move from place to place within the location, lifting of items weighing up to (25) pounds and occasional up to 35 pounds such as files, books, stacks of paper, and other materials.
• Ability to sit for long periods of time and to maintain focus on projects such as computer screens or detailed paperwork.

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Family Leave (Maternity, Paternity)
• Short Term & Long-Term Disability
• Training & Development

EEO Statement

The company and its subsidiaries are an equal opportunity employer and celebrate the population of differences and does not discriminate in its hiring/hiring practices, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.

Nothing in this job specification restricts management’s right to assign or reassign duties and responsibilities to this job at any time. 

Critical features of this job are described under various headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. The above statements are strictly intended to describe the general nature and level of the work being performed. They are not intended to be construed as a complete list of all responsibilities, duties, and skills required of employees in this position.

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. 

To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. 

Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.