Description
Join the RosaNegra Team as a Hostess
Step into the spotlight at RosaNegra, where exceptional hospitality begins with you. As a hostess, you’ll be the welcoming face that sets the tone for every guest’s dining experience. In our vibrant, high-end setting, your warmth, professionalism, and attention to detail will help create unforgettable moments from the very first greeting.
We’re looking for individuals who thrive in fast-paced environments, love working with people, and take pride in delivering top-tier service. If you’re passionate about hospitality and enjoy making guests feel truly special, we’d love to meet you.
What You’ll Do
- Welcome guests with a friendly and genuine greeting, provide accurate wait times, and escort them to their tables with menus in hand.
- Manage and confirm reservations, accommodate special requests, and assist with large party coordination.
- Monitor the flow of the dining room to ensure smooth seating and table turnover.
- Answer guest inquiries, provide information on menu items and services, and handle concerns or complaints with professionalism.
- Maintain a clean, organized reception area and ensure menus and promotional materials are current.
- Collaborate with servers, kitchen staff, and management to ensure seamless service and participate in team meetings and training sessions.
- Take on additional tasks as needed to support the team and enhance the guest experience.
Requirements
- Previous experience in a hostess or customer-facing role is a plus.
- Strong communication and organizational skills.
- Poise and professionalism, especially during busy hours.
- A guest-first mindset with exceptional interpersonal skills.
- Ability to multitask and manage responsibilities efficiently.