Do you have a passion for helping others change their lives? Do you enjoy creating a safe and supportive environment for other to grow in? The YMCA of Broome County has an exciting opportunity for you to make a difference as Resident Support Officer in our Housing Department.

As a Resident Support Officer, you will ensure the safety, security and well-being of residents while supporting their success in a clean, sober and respectful community environment. 

Key Responsibilities:

• Ensure the safety, security and well-being of all residents, visitors, YMCA personnel, the building and premises
• Conduct regular patrols in assigned areas and take appropriate action to respond to incidents
• Maintain a visible presence to ensure adherence to YMCA rules and building standards
• Write detailed reports on incidents or occurrences affecting normal operations
• Maintain accurate documentation and records for daily program operations
• Handle all sensitive information confidentially and professionally
• Foster an environment that supports clean and sober living environment for all program participants
• Mediate conflicts between residents using de-escalation techniques

Salary: 

$17.00-18.00 per hour

Schedule:

Saturday & Sunday 

8:15am-4:45pm

Benefits:

• Free YMCA membership
• Paid sick time
• My Better Benefits Employee Assistance Program
• Employee Assistance Program

• Dedication to helping others
• High School Diploma or equivalent 
• Candidate must be at least 18 years of age
• Excellent communication skills
• General knowledge in Microsoft Office
• Experience working with individuals with mental and physical health diagnoses or substance abuse preferred