Window & Door Service Technician
Location: Charleston, SC
Job Type: Full-Time
Pay: Starting at $20+ per hour based on experience
Schedule: Monday-Friday | Day Shift | No Nights | No Weekends
Join a Family-Owned Company Serving Charleston Since 1941
Southern Lumber & Millwork is a third-generation, family-owned and operated building materials supplier serving custom residential builders, contractors, architects, and homeowners throughout Charleston and the South Carolina Lowcountry.
We specialize in premium windows, doors, lumber, custom millwork, and building materials. As we continue to grow, we are seeking a skilled and customer-focused Window & Door Service Technician to join our Service Team.
If you enjoy troubleshooting, diagnosing issues, working with your hands, and helping customers solve problems, this could be an excellent long-term career opportunity.
About the Role
As a Window & Door Service Technician, you will travel to residential homes and job sites in a company vehicle in and around the Charleston, SC area to inspect, diagnose, repair, and service residential windows and doors purchased from Southern Lumber.
You will work closely with homeowners, builders, manufacturers, and our internal team to identify solutions, order replacement parts, complete repairs, and ensure an exceptional customer experience.
This position includes ongoing product and technical training from industry-leading manufacturers including Marvin, Andersen, and Euro-Wall.
Responsibilities
- Diagnose and troubleshoot residential window and door performance issues
- Perform service repairs, adjustments, and warranty work on windows and doors
- Create and manage service work orders
- Communicate professionally with homeowners, builders, and contractors
- Work with manufacturer technical support teams when necessary
- Maintain a clean, organized company vehicle and work area
- Deliver the Southern Difference through exceptional customer service
Preferred Experience
- Window and door service experience
- Residential construction, carpentry, finish carpentry, or service technician experience
- Experience creating and managing work orders
- Ability to assess window and door functionality and performance issues
- Experience with Marvin, Andersen, or other premium window and door manufacturers
- Ability to use hand and power tools safely
- Strong troubleshooting and problem-solving skills
What Makes You Successful
- Positive attitude and strong work ethic
- Excellent communication skills
- Highly organized and detail-oriented
- Dependable and self-motivated
- Coachable and willing to learn
- Team player who values honesty, integrity, and accountability
- Takes ownership of challenges and works toward solutions
Why Join Southern Lumber?
- Family-owned and operated since 1941
- Monday-Friday schedule
- No nights
- No weekends
- Company-provided tools
- Company vehicle for service calls
- Manufacturer training and professional development
- Health, dental, and vision insurance
- Paid time off
- Employee discount
- Year-round work
- Opportunities for long-term career growth
- Paid every Friday
Benefits
- Health Insurance
- Dental Insurance
- Vision Insurance
- Paid Time Off
- Employee Discount
- On-the-Job Training
- Tools Provided
Schedule
- Day Shift
- Monday-Friday
- 40-50 hours per week
- Overtime Available
- Year-Round Employment
Apply Today
If you're looking for a career as a Window & Door Service Technician in Charleston, SC and enjoy solving problems, helping customers, and working with premium window and door products, we'd love to hear from you.
Apply directly through our careers page: