The Customer Service Representative supports customers along with the plant manager and district sales managers to assure the highest level of customer satisfaction. On a regular basis, this position will contact accounts and build relationships with customers. Additional responsibilities for this position include coordinating files, answering incoming phone calls, ordering office supplies and sending/receiving mail and freight packages. 

Responsibilities:

• Utilizing D365 software for printing paperwork, labels, picking tickets, and sales receipts.
• Enters data and imports orders into the computer system.
• Generates BOL’s using Redwood and contacts carriers to schedule pick-ups.
• Confirm order status, shipments, and deliveries dates and times to customers.
• Work with XQ system to generate quotes, orders, and cut list for accounts.

Qualifications:

• One year of office experience, preferred.
• One year of sales experience, preferred.

Company Benefits: GREAT BENEFITS! Medical, Dental, and Vision Insurance, Paid Time Off (PTO), Paid Holidays, 401(k) with a generous employer match, Health Savings Account, Life Insurance, and Short- & Long-Term Disability, free Health Assessments, and wellness program in conjunction with our Medical Plan. Tuition reimbursement programs, tuition and company discounts, and employee referral bonuses!