Practice Administrator
Job Type
Full-time
Description

Verber Dental Group is a well-established local dental health system dedicated to providing exceptional dental care to South Central Pennsylvania. With a focus on patient comfort and satisfaction, we offer a comprehensive range of dental services across our network of offices in a warm and welcoming environment.


We are currently seeking a full-time Practice Administrator to join our growing team!


About the Role:

This leadership role is central to ensuring our office runs smoothly, our patients are cared for, and our team thrives in a positive, kind, and empowering environment. The Practice Administrator supports both clinical and business operations, working closely with team members and management to uphold our high standards of care and efficiency.


Responsibilities include:

  • Model our core values of being positive, being kind, and empowering others
  • Model leadership and exemplary customer service
  • Work and communicate with dentists, the clinical team, treatment coordinators, and the administrative team
  • Communicate with the managing partner regularly and consistently so they are kept abreast with what is taking place at the practice
  • Help create office production goals; review schedules for productivity on a daily and weekly basis
  • Monitor standard KPI’s weekly, daily, and monthly to identify areas of opportunity and celebrate success
  • Provide staffing levels recommendations and work with HR to hire, train, and manage team members
  • Document employee performance and inter-office conflict
  • Conduct annual performance reviews for all direct reports along with the managing partner
  • Provide coverage for Treatment Coordinators and perform Treatment Coordinator duties as needed
  • Monitor back-office flow
  • Process and follow-up with patient referrals, reviews, and complaints
  • Schedule office training as needed (i.e. lunch and learns)
  • Maintain a neat and professional office
  • Coordinate contracts and work orders as necessary – cleaning services, building maintenance, etc.
  • Set proactive goals with the Manager of Practice Administration
  • Adhere to and enforce HIPAA and OSHA policy standards

Why Choose Verber Dental Group? 

At Verber Dental Group, we are committed to your growth and success. That’s why we offer a comprehensive benefits package that includes: 

  • Medical and Vision Insurance
  • In-house Dental Coverage with $0 Premium
  • 401(k) Plan with Generous Company Match
  • Quarterly Massage Therapy Reimbursement 
  • Paid Time Off + Paid Holidays
  • Quarterly Bonus Potential
  • Life and Disability Insurance Options
  • CE Reimbursements and Long-Term Growth Opportunities!
Requirements


  • Bachelor’s Degree in a business-related field and management experience,
    or a combination of education and commensurate experience.
  • Background in the Medical or Dental field.
  • Management, mentorship, or leadership experience.
  • Proficient in Microsoft Office Suite (Excel, Word, Teams).

Key Qualities

  • Exceptional customer service and leadership skills.
  • Strong organizational skills and excellent attention to detail.
  • Ability to multi-task and prioritize work effectively.
  • Excellent verbal and written communication skills.
  • Ability to speak, understand, and write grammatically correct English.

Preferred (but not required):

  • Familiarity with Paylocity is a plus.

If you're looking to join a team with a positive environment and make a meaningful impact, we encourage you to apply today!


Learn more at:  

www.verberdentalgroup.com