The Security Officer is responsible for maintaining a safe and secure environment for patients, visitors and staff by patrolling and monitoring the healthcare center campus and exterior grounds. 

Essential Duties and Responsibilities: 

1. Provides security presence on Healthcare Center Campus and exterior grounds

• Provides physical on-site uniformed security presence primarily to the Emergency Department (ED), but also to all areas of the healthcare center campus and exterior grounds
• Conducts rounding of the healthcare center and exterior grounds

2. Assists departments with delivering great patient care

• Assist Emergency Department staff and law enforcement as needed. This can include monitoring or securing patients brought for treatment or other medical needs
• Assist with patient transports within the healthcare center campus, restraining or controlling patients as directed, transporting biological samples to lab, and/or cleaning of Emergency Department patient rooms as needed.
• Assist visitors with unlocking vehicles, assisting patients and guests into or out of vehicles, providing wheelchairs when needed and any other customer service need
• Assist ambulance crews with loading and unloading patients and securing patient and other medical property

3. Manages facility security 

• Respond to fire and other emergency alarms and calls
• Secures the helicopter landing pad or zone
• Answers alarms and investigates disturbances
• Rounding of healthcare campus premises to prevent and detect signs of intrusion and ensure security of doors, windows and gates
• Work as Hospital Switchboard during specified hours of the day

4. Maintains building security management 

• Inspect and adjust security systems, equipment, or machinery to ensure operational use and to detect evidence of tampering
• Records and investigates security-related incidents and works closely with local public safety agencies for incidents requiring law enforcement involvement. 

5. Conducts staff trainings for various departments 

• Assists with staff training and exercises for facility evacuation, HazMat, and decontamination

6. Performs additional duties as assigned 

Education & Licensure: 

• High school diploma required
• Valid state driver's license required

Experience: 

• One year of prior experience in customer service or healthcare field preferred. 

Competencies: Knowledge, Skills & Abilities:   

• Ability to exercise discretion and independent judgement
• Ability to work closely with other staff in a professional manner
• Ability to understand and follow both written and verbal directives
• Thorough understanding of hospital procedures, emergency systems and equipment
• Observation skills
• Ability to work independently with minimal supervision

Physical Requirements:

• Walk frequently around the medical center during shifts
• Prolonged periods of standing, bending, and reaching
• Must be able to lift up to 50 pounds at times

St. Health has been a healing force in the St. Croix Valley for over 103 years. We are a purpose-driven organization with a dedicated team committed to serving our patients and communities throughout the St. Croix Valley. This commitment is rooted in our mission, vision and values.

Mission: We help people live healthier, happier, and longer lives. 

Vision: To transform from quality sick care to quality well care that is sustainable and affordable. 

Values: People Centered, Trust, Innovation, and Growth.

Here at St. Croix Health we offer our employees with a benefits package that includes:

• Employee assistance program (EAP)
• Wellbeing incentive program
• Free parking
   

St. Croix Health is a not-for-profit healthcare system located in St. Croix Falls, WI dedicated to helping people live healthier, happier, and longer lives. St. Croix Health offers the services of 80+ providers and 20 specialties with five community clinics in Minnesota and Wisconsin all supported by a critical access hospital on the main campus in St. Croix Falls, just an hour northeast of Minneapolis/St. Paul. Nestled in the bluffs of the St. Croix River Valley, St. Croix Falls is the ideal place to work, live and play.