This position is responsible for assisting in the operation of a department. An individual in this position will be expected to perform additional job-related responsibilities and duties throughout the facility as assigned and/or necessary.

Essential Functions

An individual must be able to successfully perform the essential functions of this position with or without a reasonable accommodation.

• Proficient with Google Suite applications including Gmail, Docs and Sheets  
• Communicate effectively in person or by using telecommunications with our clients and fellow co-workers and generally enjoy working with a diverse clientele  
• Strong interpersonal, written and verbal communication skills required  
• Ability to multitask and work autonomously within established procedures and practices with limited supervision, set priorities, meet deadlines, work under pressure and adjust to change.
• Strong decision-making, organizational and problem-solving skills
• Provide support to our community managers assisting in daily HOA needs.
• Monitor inbox and incoming calls with a 48-hour turnaround time.
• Organize and schedule appointments
• Attend HOA annual and contracted meetings
• Complete inspections of properties as contracted
• Assist in the preparation of regularly scheduled reports
• Knowledge and understanding of association and financial documents.

Education and Training:

• High School Diploma  
• 1+ years related experience; or equivalent combination of education and experience  
• Prior Vantaca experience required

Adaptability:

• Adapts to changing work demands 
• Stays focused on own work when faced with challenges and/or difficulties 
• Stays open to and learns from feedback

Physical Activities

The following physical activities are necessary to perform one or more of the essential functions of this position.

• Moves, lifts, carries supplies weighing less than 20 pounds without assistance
• Creates documents, reports, etc. using a writing instrument or computer
• Ability to enter and locate information on a computer
• Visually verifies and/or reads information
• Sits for an extended period of time
• Must be physically present in the office as the needs of the business dictates