If you’re a self-sufficient, independent, analytical person who enjoys working in a consumer-facing environment, this may be the position for you. As a KBB Buyer on the Acquisition Team, you will ensure the timely valuation and processing of used vehicle consumer inventory brought into the dealership. This position requires working well in a fast-paced environment and being an effective communicator.
Job Responsibilities
- Set KBB appointments and coordinate with the Used Car manager.
- Follow the Lou Bachrodt process and procedures for responding to all incoming internet (email), phone, text, and chat leads.
- Manage task lists to ensure follow-up process is being executed on a daily basis.
- Update KBB ICO data for executive management on google docs on a daily basis.
- Actively search opportunities on 3rd party sites (Offer Up, Local Listings, Craigslist, Facebook Marketplace, Autotrader, Cars.com, CarGurus, private sellers listings etc)
- Follow up on trades from the dealership
- Coordinate vehicle purchases/pickups with seller and Management on outside vehicle purchases
- Learning, understanding and adhering to call and email scripts.
- Active participation in department meetings and training.
- Working together with a team to reach department and store goals.
- Meeting with the manager regarding objectives, planned activities, reviews and analysis.
- Must be available on Saturdays.
• Valid Driver License
• Self-motivated to exceed expectations and strive for excellence
• Customer service experience a plus, will would consider training the right candidate.
• Highly proficient computer skills and navigating multiple internet sites including Social Media
• Excellent communication skills (verbal and written)
• Professional, ethical, and respectful
• Ability to respond to all personality types with professionalism.
• We are looking for qualified, quality people who are ready to start their career within our family.