Hospice - Regional Operations Director
Pittsburgh, PA Management
Job Type
Full-time
Description

Our people are the difference. 


Transitions Care is a leading hospice organization that has changed the hospice experience for patients, families, and team members. Imagine a healthcare company that provides 24/7 access to services in the comfort of the patient's home - providing the physical, emotional, and spiritual support that allows a patient to focus on living.


At Transitions, you don't have to imagine! Apply now to join our team and experience the Transitions difference!


As a Transitions Care the Regional Operations Director oversees the performance, efficiency, and compliance of multiple hospice licenses, ensuring high-quality patient care and operational excellence. This role is responsible for driving financial and clinical outcomes, optimizing workflows, and leading teams to achieve growth objectives. The ideal candidate has a strong background in healthcare operations, regulatory compliance, and multi-site management, with a focus on strategic execution and continuous improvement.


Major Responsibilities

  • Operations Leadership: Managing and mentoring site-level leaders, fostering a culture of accountability, and ensuring high-performing teams.
  • Strategic Planning: Collaborate with senior leadership to develop and execute strategic plans as they pertain to hiring and retention, growth and referral source development, operational efficiency, and quality of care.
  • Process Improvement: Analyze current processes, identify areas of improvement and implement changes to streamline operations.
  • Stakeholder Collaboration: Act as a liaison between clinical staff, administrative teams, external partners, and business development staff to ensure communication and collaboration. 
  • Growth: Oversee the growth of both the clinical and administrative teams, as well as the average daily census 
  • Budget Management: Driving P&L accountability, monitoring key performance indicators (KPIs), and implementing operational improvements to enhance profitability.
  • Regulatory & Quality Oversight – Ensuring all locations maintain compliance with state and federal regulations, survey readiness, and exceptional patient care standards.


Benefits We Offer

  • Competitive salary
  • Medical / Dental / Vision Insurance plans
  • Life Insurance
  • 401(k) matching
  • Gas Card 
  • Company Equipment
  • Paid Time Off


Requirements

Education and Experience

  • Minimum of 5-7 years in healthcare operations, with at least 2 in palliative care, hospice, or a related field.
  • Must possess a high degree of emotional intelligence and integrity, driven and focused work ethic
  • In depth understanding of healthcare regulations, reimbursement, and quality standards.
  • Strong problem-solving skills with the ability to make data driven decisions.
  • Exceptional written and verbal communication skills, with the ability to interact effectively with all levels of the organization.
  • Proven ability to lead diverse teams, manage complex projects, and drive organizational change.
  • Advanced knowledge of business and management principles involved in strategic planning, resource allocation, human resource modeling, leadership technique and operations
  • Keen understanding of business controls and operations
  • This job requires use and exercise of independent judgment