Arrow International is the world's largest manufacturer and supplier of charitable gaming products and solutions. We produce and distribute a wide array of products including consumables (pull tab tickets, bingo paper and ink, etc.) as well as world class, state-of-the-art, electronic gaming products. Our products are sold, installed, and operated in numerous social and gaming venues around the world. We continue to grow at a record pace and offer this exciting career opportunity to join our team where we are focused on attracting and engaging exceptional talent, empowering colleagues to achieve fulfilling careers, and creating fun and engaging products that are second to none for our customers.
Primary Roles and Responsibilities
· Schedule, coordinate and manage deliveries of Arrow Product
· Monitor and manage shipments to ensure OTP (on-time pick-up) and OTD (on-time delivery)
· Accurately load information into the system and complete necessary paperwork
· Act as a liaison between external and internal customers to ensure timely scheduling and pick up.
· Route all deliveries using Arrow International, Inc. software.
· Support business initiatives including lead time and cost reduction, new product development, and learning of logistics network.
· Audit freight bills and work with carriers and distributors to correct improperly billed invoices.
· Effectively resolve any issues that may arise in relation to logistics.
· Actively participate in departmental meetings
· Actively engage in solving crisis situations that would affect the company and is constantly concerned with process improvement.
· Develop and maintain procedures and task tracking.
· Other tasks assigned by the supervisor/manager.
Prerequisites
· Strong analytical skills.
· Access to reliable internet connection from home is essential.
· Experience with MS Office and data program
· Ability to read schematics and technical manuals.
· PC, mechanical and electrical aptitude.
· Excellent written and verbal communication skills.
· Strong customer relations and phone skills.
· Must be self-motivated to work independently without direct supervision.
· Effective planning and organizational skills to efficiently manage time and call load.
· Competency in various software applications including MSOffice.
· Experience with Proprietary software a plus.
· PC applications support experience.
Experience and Education
· Three (3) years of experience in logistics or transportation
· Four (4) years of progressive experience performing duties related to planning, developing, scheduling, managing, and implementing processes.
· Demonstrated interpersonal, communication, organization, and problem-solving skills.
· Experience with a manufacturing company that has a global footprint and supply chain.
· Availability to work weekends.
PHYSICAL DEMANDS/WORKING CONDITIONS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions.
- Specific vision abilities required by this job include close vision, distance vision, peripheral vision, and ability to adjust focus.
- The noise level in the work environment is low.
- May be required to sit for long and/or extended periods of time.