We are a technology-driven company. We built our business with the purpose of empowering people and improving their organizations, one payment at a time.

We started our journey by providing smart and simple payment processing tools and products but have not stopped there. We are backed by a team of world-class experts and the best technology talent, and we are committed to helping more new businesses get started, increase the revenues of our customers, and bridge the gap between online merchants and payment solutions.

Our mission is to give companies the tools they need to change the future of their business.

We are seeking a results-driven and innovative individual to join our Finance Department as a Business Performance Lead. This role will focus on three core pillars: systems optimization, process improvements, and data analysis and insights. The successful candidate will play a critical role in implementing new systems, re-engineering processes to eliminate inefficiencies, and delivering actionable insights and tools that drive operational excellence and enhance the employee / end-user experience.

Responsibilities & Duties

Systems Implementation:

• Research and evaluate tools in the market to identify the best solutions for operational needs.
• Manage the implementation of new systems, ensuring alignment with Finance team objectives and best practices.
• Learn and master new systems to become the primary trainer for process owners and stakeholders.
• Provide post-implementation support and maintenance to optimize system performance and functionality usage.

Process Improvements:

• Identify and evaluate current finance processes to identify inefficiencies, redundancies, and opportunities for improvement.
• Lead the re-engineering of workflows and gap analysis to eliminate bottlenecks, errors and streamline operations.
• Design and implement innovative procedures that prioritize automation, enhance accuracy, and drive operational excellence while fostering a more efficient and effective work environment.
• Collaborate with cross-functional teams to assess and refine workflows, ensuring alignment and seamless integration across departments.

Data Analysis and Insights:

• Collect, analyze, and interpret data to provide actionable insights for business performance.
• Create dashboards and reports to monitor key performance indicators (KPIs) and support data-driven decisions.
• Partner with leadership to ensure that data insights inform strategic priorities.

Performance Measurement:

• Develop and maintain performance measurement frameworks, including KPIs, goals, and benchmarks.
• Identify risks to company performance and collaborate with leadership to develop mitigation strategies.

Skills/Competencies

• An initiative-taker and collaborator who understands the importance of building solid relationships.
• Excellent communication and analytical skills.
• Strong critical thinker and detail-orientated
• Judgment and resourcefulness to solve problems independently.
• Growth mindset and proactive in self-development.
• Ability to thrive in a fast-paced, rapidly evolving environment.

Qualifications / Experience Required

• Proven experience in systems and ERPs implementations and process improvements.
• Strong analytical skills with proficiency in data visualization tools, SQL, VBA.
• Excellent communication and training abilities.
• Ability to manage multiple projects and meet deadlines.

Education Requirements

• Bachelor’s degree in finance, or a related field.
• 5-10 years of relevant experience.

Physical & Other Requirements

• Requires prolonged computer use.
• Must be able to work EST regular business hours.
• Travel requirements: occasional, 2-4 times annually.