About Spirit Electronics:
Spirit Electronics is a veteran-owned, woman-owned value-added supplier of high reliability components, engineering services and superior supply chain solutions. With a history rooted in serving the military and space industries, Spirit strives to be a valued partner to key technology sectors. As an award-winning distributor, Spirit delivers authorized products and a range of value-added services, including SMI/VMI, foundry access, electrical and environmental testing, design, assembly, and end-of-life management.
We are an electronics solutions company like no other in the market. We provide distribution, component procurement, screening, BOM management, contract manufacturing, and system level tests under one roof. Our mission is to provide product solutions that are of unequaled quality, agility, and effectiveness because our customers count on us to ensure they are mission capable in industries that range from healthcare to aerospace and defense. We are a growing team of dedicated professionals that value quality, service, and excellence in our work. We are led by an experienced CEO and military veteran that emphasizes collaboration, innovation, and professional development. We are looking for a teammate who understands the value of moving together toward a common objective, and that individual efforts to are critical to achieving a team’s success!
Company Culture
- Team-oriented – cooperative and collaborative
- People-oriented – supportive and fairness-focused
- Outcome-oriented – results-focused with a strong performance culture
Position Overview:
We are currently seeking a high-level Senior Inside Sales Account Representative. This role is an opportunity for a highly technical, microelectronics background experienced person to join a company with a strong growth path in front with a lot of opportunity. The person in this position will be a highly-valued member of our sales team whose ideas and opinions will be sought after in our strive to continuously improve. The Senior Inside Sales Account Representative is responsible for managing and growing relationships with existing customers in the aerospace and defense industry. This role focuses on selling Spirit’s range of microelectronics, semiconductors, and EEE products and services. The ideal candidate will have a strong sales background as well as technical knowledge. The Account Representative will manage and increase customer sales through contact with customers and buyers while nurturing business relationships initiated at the executive and senior sales level. The Account Representative will collaborate with technical sales and purchasing teams to prepare quotes, manage sales orders, and facilitate the order fulfillment process. This position also functions as a liaison between Spirit’s customers and OEMs. Technical competency; accuracy; attention to detail regarding part numbers, drawings, contracts; and MS Excel skills are mandatory.
US PERSON REQUIREMENT
Due to US Export control laws, must be a US Citizen, Permanent Resident or have protected status
Responsibilities
- Develop and maintain strong working relationships with customers
- Develop and implement account strategies to maximize sales opportunities and customer satisfaction
- Conduct regular account reviews to understand customer needs, challenges, and future requirements
- Present and promote Spirit’s customer solutions, line card, and engineering services to customers
- Develop customer opportunities and present to management
- Receive, process, and accurately complete requests for quote from customers based on needs, on-time delivery, contract requirements
- Execute customer sales orders and supplier purchase orders, managing change orders and expediting within the supply base to ensure suppliers’ and customers’ on-time delivery performance
- Collaborate with Spirit teams (Engineering, Quality, Purchasing) to ensure customer requirements are met
- Achieve and exceed sales targets and performance metrics
- Negotiate quotes, sales, and purchase orders with customers
- Resolve customer issues and concerns promptly and effectively
- Process customer complaints through resolution and corrective action if necessary
- Monitor Spirit’s customer performance ratings and take necessary actions to improve customer satisfaction
- Monitor monthly communication and reporting to customers on aged and liability inventories, ensuring inventories are purchased by customers in a timely manner
- Attend customer business reviews and provide documentation and support for reviews
- Notify customers of product shipment holds, obsolescence, end-of-life, and allocation statuses
- Support the Spirit Quality Management System (QMS)
- Provide regular updates on account activities, sales forecasts, and market intelligence to management
- Maintain accurate quoting, order, and sales data in Spirit’s ERP system
- 3-5 years of sales experience preferably in aerospace and defense or related technical field
- Bachelor’s degree in business, engineering, supply chain, or related field; technical background preferred
- Strong understanding of microelectronics, semiconductors, and EEE components used in aerospace and defense applications
- Excellent communication and interpersonal skills, with the ability to build relationships at various organizational levels
- Strong negotiation and problem-solving skills
- Proficiency in ERP systems and MS Office suite, especially Excel
- Ability to understand and communicate technical product information effectively
- Excellent written and verbal communication skills
- Self-motivated with excellent time management, organizational skills, and attention to detail
- Analytical mindset with the ability to interpret sales data and market trends
- Customer-centric approach with a focus on long-term relationship building
- Ability to address customer concerns and service issues
- Ability to multi-task in a fast-paced environment
If selected to fill this role, the candidate will need to submit for a background check and provide proof of eligibility to work in the US.
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Parental leave
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person. No remote or hybrid options.
Equal Employment Opportunity Statement:
Spirit Electronics is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, veteran status, or any other protected characteristic under applicable law.
We are committed to providing a workplace free of discrimination and harassment. Individuals with disabilities and protected veterans are encouraged to apply.
If you need assistance or accommodation due to a disability during the application process, please contact us at info@spiritelectronics.com or (480) 998-1533.