The Lead Dock & Door Service Technician is responsible for installation, service, repair, troubleshooting, and inspecting commercial/industrial overhead doors, loading docks, dock leveling systems, and other warehouse equipment. 

Essential Job Duties and Responsibilities: 

Represent Bailey as the primary point of contact for all commercial Dock & Door customers within a service area 

Install, service, and repair commercial/industrial doors, door opening systems, loading/warehouse docks, and dock leveling systems 

Lead point of contact to mentor other technicians and be a liaison for management 

Perform preventative maintenance on Bailey equipment and systems at customer sites 

Troubleshoot dock and door equipment, mechanisms, mechanical systems, and electrical circuits 

Ensure quality through checking for proper installation, balance, and clearance 

Proactively address customer needs and expand Bailey business through prompt, friendly, and safe service 

Handle other duties and special projects as assigned 

What we offer: 

Competitive pay 

Comprehensive benefits 

Multiple health plans including one plan with 100% employer paid premiums 

Generous 401K matching 

100% Employer paid short-term and long-term disability 

Industry-leading time off plan with new employees earning 3 weeks of PTO per year and eligible for up to 5 additional sick days 

A family owned and operated business that prioritizes the needs of our employees and customers 

The ability to grow your career with us through substantial training opportunities for all team members. Training includes both OEM training with our manufacturers and proprietary training developed internally through Bailey University 

The individual in this position should be personable, a problem solver, reliable, ethical, intelligent, and able to adapt to the forces around them—customers, suppliers, co-workers, and other vendors. 

Education/Training/Experience: 

A technical school certificate or equivalent experience in mechanical repairs 

A minimum of two (2) years' experience in industrial maintenance, preferably with servicing warehouse equipment, commercial overhead doors, and/or loading dock equipment. 

Experience in welding, steel fabrication, and electrical. 

Skills, Knowledge, and Abilities: 

Strong mechanical skills 

Great communication skills 

Good, safe work habits 

Strong diagnostic and repair skills 

Able to work with minimal or no supervision in the field 

License(s) or Certification(s) Required: 

Valid Driver’s License 

Personal Protective Equipment Required: 

Steel toed, non-slip, work boots 

Leather gloves, rubber gloves 

Safety glasses 

Hearing protection 

Safety vest