Essential Functions
• Travel to multiple properties regularly, depending on task assignments and deadlines.
• Complete required training with Compliance.
• Assist property managers in completing their large projects, which may be one of two types:
o Annual recertifications
? Organize existing tenant files.
? Send tenant notices for annual recertification interviews.
? Prepare and print necessary paperwork.
? Conduct tenant annual recertification interviews.
? Send necessary verifications.
? Complete paperwork and compliance documents for annual recertifications.
? Enter recertification into Yardi.
? Scan documents and close files.
Skill & Knowledge Requirements
• Must have effective communication skills, both verbally and in writing.
• Must have strong listening and interpersonal skills.
• Ability to manage confidential information in a sensitive manner.
• Ability to maintain cultural sensitivity and confidence of residents.
• Ability to work independently, with minimum supervision.
• Proven record of meeting deadlines and manages multiple priorities.
• Have working knowledge of and ability to operate/use scanners, copiers, and shared drives.
• Ability to travel in Santa Barbara and San Luis Obispo Counties, mileage to be paid from designated office.
• Works collaboratively in a team environment.
• Ability to prioritize, multitask and meet deadlines autonomously.
Experience Requirements
• Previous experience in an office administration position and office setting
• Proven ability and experience maintaining confidentiality with proprietary company information and personal client information.
• Proven ability to meet tight deadlines.
• Spanish language required.
• Preferred requirement: experience with income certifications.
License/Certification Requirements
• Valid CA driver’s license, proof of auto insurance and access to a reliable vehicle.
Education Requirements
• High school graduate or G.E.D.
Physical Requirements
• May have to sit, stand, and/or walk for extended periods of time.
• May have to reach, squat, bend, and/or lift office-related objects.
• Ability to travel to different sites when coverage is needed.