Axiom Care is a fast-paced, rapidly growing substance abuse treatment and sober living housing provider with locations in the Phoenix metro area and Apache Junction. We primarily serve low-income and justice-involved individuals who are seeking to change their life for the better. We achieve this by offering multiple levels of care along with medical services, evidence-based professional counseling, case management, housing assistance, employment assistance, and more.
Job Summary
The Case Manager is an integral member of the clinical team, focusing on delivering comprehensive case management services within a structured behavioral healthcare setting. This program serves the justice involved population who are looking to focus on recovery, build skills that enable successful reintegration into the community, reduce criminogenic thinking and behaviors and achieve independent living. Through addressing social determinants of health and removing structural obstacles, the Case Manager facilitates successful client outcomes. Key responsibilities include running therapeutic groups, coordinating internal and external client care, and utilizing a closed-loop referral system to ensure seamless service delivery. They will also assist in on-site activities and functions of the program, as assigned by the Facilities Manager and/or other admin staff.
Duties/Responsibilities
• Complete case management functions focused on a housing first and high needs case management model.
• Complete AHCCS application and employment specialty services and paperwork.
• Develop client-driven treatment plans and continually monitor and record treatment progress.
• Carry a caseload of clients through their residential stay.
• Collaborate with peer employees, other housing staff and management to ensure fidelity to program structure and guidelines.
• Assist clinical, housing, and support staff in coordinating care with external sources.
• Serve as a point of contact to ensure continuous collaboration and communication between the housing and treatment team.
• Works as part of highly communicative treatment team and supports staff in promoting treatment goals and values of the Axiom Care program.
• Complete documentation in the electronic medical record of: activities, interventions, client contact, client staffings and case management treatment planning.
• Ensure residents are attending and participating in all housing and clinical programming.
• Provide support to the client as they navigate their way through community supervision and treatment by providing education and community resources based on need of resident.
• Attend frequent site meetings with peers, clients (house meetings), and ongoing staff trainings.
• Liaison with partnering organizations and stakeholders including recovery group representatives (NA, AA, CBI, TERROS, VEYO, etc.).
• Identify and report ongoing maintenance and safety issues at facility.
• Transport clients to appointments as needed.
• Utilize coaching and motivational techniques to help clients achieve their treatment goals.
• Perform other duties as assigned by management.
Supervisory Responsibilities
• None.
Required Skills/Abilities:
• Peer Support Certification (AZ) required; must maintain certification in good standing.
•Must be proficient in computer app lications and electronic medical record systems.
• Proficient with Microsoft Office Suite or related software.
• Some assignments require an Arizona Fingerprint Clearance Card
• Current Arizona Driver License and a current satisfactory 39-month Motor Vehicle Record (MVR).
Education and Experience
• Minimum one year of case management knowledge and experience with the AHCCCS population, justice involved persons, chronically underhoused and the substance use treatment.
• Must be certified as a Peer Support Specialist in the state of Arizona.
Required Competencies:
• SMI Clinical Evaluation - Identifying and connecting with clinic, Request for SMI evaluation.
• Peer Support Certification (AZ) required; must maintain certification in good standing.
• Identifying appropriate placement - Understanding appropriate placement upon discharge. Coordination of care with placement.
• Discharge planning - Culturally relevant. Provide current information. Teach life skills.
• Ability to problem solve/critical thinking, self-determined - Able to identify the need for further assistance. Understanding time management. Communication skills with team. Identify solutions for in the moment.
• Documentation - Knowledge of regulations. Prepare accurate, concise notes. Write comprehensive, clear psychosocial narrative. Record client progress in relation to treatment goals. Appropriate verbiage. Discharge summaries.
Physical Requirements:
• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.