Overview

The Ice Rink Maintenance & Operations Technician is a hands-on, mid-level maintenance role that requires both physical labor and shift management responsibilities. You'll be responsible for the daily upkeep of our facility, operating heavy equipment (training provided), and leading a small team during your assigned shifts.

About Trademark Property Company and Galleria Dallas

Trademark Property Company, based in Fort Worth, Texas, is a full-service real estate firm that specializes in the development, investment, and management of mixed-use, retail, multifamily, and office properties. Since its founding in 1992, the company has been dedicated to transforming communities by creating vibrant, community-focused spaces.

The Galleria Dallas Ice Skating Center is a premier attraction within Galleria Dallas, a vibrant mixed-use shopping and entertainment destination with over 200 retailers and restaurants. The Ice Rink Maintenance & Operations Technician will be a key part of our team, ensuring the smooth operation of this central community hub.

Job Type & Schedule: This is a full-time, non-exempt position with a schedule that may include days, evenings, weekends, and holidays 

Key Responsibilities

• Ice Resurfacing and Maintenance: Operate and maintain the Zamboni ice resurfacer and edger to ensure the ice is in pristine condition. This includes changing and maintaining blades as needed.
• Physical Maintenance Tasks: Perform skate sharpening and repairs, and contribute to the overall cleanliness and readiness of the facility.
• Shift Management: Act as the manager on duty during assigned shifts. You will oversee cashiers and clerks, manage the daily flow of public skating sessions, and handle operational paperwork.
• Operational Support: Assist the management team with various physical projects and ensure the smooth and safe operation of the facility.

• Ability to perform physically demanding tasks for extended periods.
• A minimum of  2-3 years of hands-on maintenance, mechanical, or equipment operation experience is required.
• At least 1-2 years of experience in a leadership, supervisory, or shift management role is required.
• Strong problem-solving skills.
• Willingness to work flexible hours, including evenings, weekends, and holidays.
• No prior ice-skating experience is required – training will be provided.

Compensation & Benefits

We offer a competitive compensation and benefits package designed to support your health, financial security, and work-life balance.

• Medical, Dental, & Vision: Coverage through United Healthcare, beginning 30 days after your hire date.
• Disability & Life Insurance: Employer-paid short-term/long-term disability and life & AD&D insurance through Unum.
• Paid Leave: Up to 4 weeks of paid maternity leave and 2 weeks of paid paternity leave.
• 401k: Through Principal, with a company match of 50% on the first 5% of your contributions. 
• Paid Time Off (PTO): 15 days of PTO are accrued from your first full pay period. You are eligible to take PTO after 30 days of employment.
• Paid Holidays: You will receive 10 paid holidays per year, plus a paid birthday holiday and 2 paid volunteer days.
• Additional Company-Paid Benefits: Access to HealthJoy for telehealth and advocacy services, and Rocket Lawyer for legal services.