Library Services Associate

POSITION: Library Services Associate

SUPERVISOR: Director of Pfeiffer Library

DEPARTMENT:  Academic Affairs – Office of the Provost

LOCATION: On-campus, located in Tiffin, OH

JOB TYPE: Full-time

Tiffin University (TU) was founded in 1888 and offers accredited undergraduate and graduate degrees in business administration, criminal justice, social sciences, creative and media arts, humanities, education, sciences, technology, and health. The University's campus in Tiffin, Ohio, blends traditional historic and modern buildings, creating a vibrant and welcoming educational community for its students, faculty, and staff. Students can pursue associate, undergraduate, and graduate programs both on campus and online, as well as at Terra State Community College. In addition, TU offers Bachelor in Business Administration and Master of Business Administration degrees in Bucharest, Romania, and educational opportunities for students from Switzerland and Latin America. The University also provides an online Ph.D. program in Global Leadership and Change. 

The main campus in Tiffin is a beautiful 153-acre blend of traditional historic and modern buildings that create a vibrant and warm home for an educational community.  We offer undergraduate and graduate degrees in business in Bucharest, Romania. From academic programs in sports and recreation management to homeland security/terrorism, communication, and management, TU offers more than 40 majors through on-campus and online learning, resulting in real advantages for our students.

GENERAL JOB DESCRIPTION

Under the supervision of the Director of Pfeiffer Library, the Library Services Associate is a public-facing position that supports the service and circulation operations in Pfeiffer Library. The Library Services Associate oversees library circulation, coordinates makerspace appointments, and works closely with student staff to ensure that processes are followed. The ability to anticipate needs, think creatively, work independently, and produce quality results with many interruptions is vital for this position. Some nights and weekends may be required.  

MAJOR DUTIES AND RESPONSIBILITIES

The Library Services Associate is primarily responsible for the following:

General

• Coordinates circulation and student-facing operations within Pfeiffer Library.
• Schedules and trains student desk workers.
• Coordinates makerspace appointments, specialty equipment requests, and room reservations. 
• Ensures the accuracy of signage, displays, and bulletin boards.
• Ensures the functionality of the facility and equipment through the regular submission of help desk and facilities support tickets.
• Maintains the backstock of operational supplies for the library and makerspace and reports purchasing requests to the Library Director.

Circulation

• Oversees daily library lending and cargo processing, including local and consortium lending requests, InterLibrary Loan processing, and small equipment lending.
• Assists in the assessment of library services, including data collection and curation for library reporting.
• Generates mandatory circulation reports and audits required by and reported to library consortia and ensures they are completed in a timely manner.
• Facilitates collection audits, receives new print materials after cataloging and/or via mail for processing, and manages faculty reserve materials. 
• Coordinates special library projects as assigned by the Director.

In addition to the specific responsibilities above, the Library Services Associate will:

• Serve as back-up support to the library’s proctoring services.
• Represent Pfeiffer Library at various institutional, consortia, and professional events as appropriate to the job responsibilities.
• Contribute to the overall goals of the Pfeiffer Library and Tiffin University.

QUALIFICATIONS/SKILLS/ABILITIES FOR THE JOB

Education:

• Bachelor’s degree in fields related to education, liberal arts, library science, or similar background is preferred. Associate’s Degree with credits towards a bachelor’s will be considered with library experience.

Experience:

• Scheduling and office experience required.
• Familiarity with Microsoft Office and basic technology troubleshooting skills required.
• Familiarity with library systems and processes, even as a student worker, is preferred.

Other:

• A positive attitude, willingness to learn new skills, keen attention to detail, and the ability to adapt quickly to the ever-changing needs of students are required.

TIFFIN UNIVERSITY SPONSORED BENEFITS

Tiffin University offers excellent benefits. All full-time employees of Tiffin University are eligible for our full-time benefits package, which includes medical, dental, and vision insurance, Health Savings Account with employer incentive contribution, Employer Paid and Supplemental Life Insurance, Short-Term, and Long-Term Disability, 403b Retirement with Employer Match, Time Off (annual and sick leave), Observed Holidays, Tuition Assistance and Reimbursement, and Employee Assistance Program.

KEY COMPETENCIES

Interdependence:  Fosters collaboration

Communication: Strong decision-making and communication skills

Accountability: Formulates effective and progressive strategies aligned with the University's mission and values

Respect: Creates an engaging, collaborative work environment by bringing diverse people and ideas together.

Entrepreneurship: Influences and Inspires

EMBRACING OUR GUIDING PRINCIPLES

VISION STATEMENT – The vision for Tiffin University is to become A premier university for challenging students to enhance their global competencies and 21st-century skills for success in a diverse world.

MISSION STATEMENT – The mission of Tiffin University is to Educate students by linking knowledge to professional practice.

CORE VALUES – The values of Interdependence, Communication, Accountability, Respect, and Entrepreneurship comprise the ICARE values of Tiffin University.

Tiffin University provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. While we strive for a diverse mix of candidates, all employment decisions are made without regard to race, sex, or other protected characteristics. 

Tiffin University is an Equal Opportunity Employer