Summary:
The Learning and Development (L&D) Coordinator supports the firm’s training and professional development initiatives by overseeing the planning, delivery, and documentation of employee learning activities. This role ensures that all training programs are well-organized, tracked, and aligned with the firm’s business goals and regulatory obligations. The ideal candidate will be detail-oriented, proactive, and capable of working collaboratively across departments to support staff growth and performance.
Duties:
· Coordinate all logistics for internal and external training sessions, including scheduling, calendar invites, room reservations, and virtual setup.
· Maintain accurate and up-to-date training records, including attendance, certifications, and CPE tracking, in compliance with firm and regulatory standards.
· Monitor and update training materials and resources to ensure accuracy, relevance, and consistency with current policies and practices.
· Research and recommend new training topics, methods, and vendors to address skill gaps and evolving business needs.
· Serve as the point of contact for learning and development questions, providing support and guidance to staff and managers.
· Assist in the development and implementation of onboarding and orientation programs for new hires
· Manage post-training evaluations, compile feedback, and report on training effectiveness and opportunities for improvement.
· Collaborate with department leads and HR to assess learning needs and develop training calendars accordingly.
· Maintain learning management systems (LMS) or tracking tools to manage training content and user engagement.
· Communicate training schedules, deadlines, and participation requirements through professional and timely internal communications.
· Create and Develop content for training programs using various training content creators such as Synthesia.
· Evaluate training effectiveness using feedback and data, identify gaps in learning, implement improvements.
· Bachelor’s degree in Human Resources, Education, Organizational Development, or a related field preferred.
· Minimum of 2 years of experience in training coordination, learning and development, or HR support.
· Experience in public accounting, finance, or a professional services firm preferred.
· Strong organizational and time-management skills, with the ability to manage multiple projects simultaneously.
· Excellent written and verbal communication skills.
· Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook); experience with Learning Management System (LMS) or Human Resources Management Systems (HRIS) preferred.
· Understanding of adult learning principles and training program development is a plus.
· High attention to detail and accuracy in recordkeeping and documentation.
· Ability to work independently and collaboratively in a professional services environment.