IT Support Specialist
Bannockburn, IL Admin
Job Type
Full-time
Description

 

Calling All Tech Whisperers and Digital Detectives! 

Are you ready to unleash your inner tech superhero in a place where wagging tails and purring engines of medical advancement collide? Do you dream in code and troubleshoot in your sleep? Then grab your cape (metaphorical, of course, unless you really want to wear one) because we're looking for an IT Support Specialist to join our state-of-the-art veterinary hospital!

We're not just any animal hospital; we're a cutting-edge facility where the future of veterinary medicine is happening now. And behind every perfectly run surgery and every happy pet owner is a robust, reliable IT infrastructure. That's where you come in!


Your Epic Quest, Should You Choose to Accept It:

As our resident IT wizard, you'll be the first line of defense against technological mayhem, ensuring our systems hum along like a well-oiled machine (or a contented cat, take your pick!). Your mission, if you choose to accept it, will include:

  • Becoming the Master of the EMR-verse: You'll be the Obi-Wan Kenobi of our Electronic Medical Records systems, deftly handling issues and ensuring our vets can access vital information faster than a cheetah chasing a laser pointer.
  • Conquering the VOIP Galaxy: Our phone system is your domain. You'll keep communication flowing smoothly, preventing any intergalactic communication breakdowns between departments or with our clients.
  • Onboarding and Offboarding Jedi Master: You'll guide new hires into our digital realm and gracefully usher departing team members out, managing hardware, software, and access like a true professional.
  • The Documentation Dynamo: You'll transform chaotic tech issues into crystal-clear standard procedures, making our knowledge base more powerful than a fully charged flux capacitor.
  • The Tech Trends Tracker: You'll keep us ahead of the curve, researching and evaluating emerging technologies like a digital Indiana Jones seeking hidden artifacts.
  • The Troubleshooting Titan: From hardware hiccups to software snafus and cloud conundrums, you'll diagnose and resolve issues with the precision of a surgeon and the speed of The Flash.
  • Project Lead Extraordinaire: From small upgrades to large-scale deployments, you'll orchestrate projects with finesse, ensuring everything runs smoother than a freshly groomed Persian.
  • The Continuous Improvement Crusader: You're always looking for ways to make things better, faster, and more automated – because efficiency is your superpower!

A Few More Quirks (and Perks!):

While your primary mission is during regular business hours, sometimes the digital dark forces strike after hours or on weekends. Fear not, for occasional after-hours/weekend work may be required to keep our operations running smoothly.

So, if you're ready to embrace a role where your technical prowess directly contributes to the health and happiness of countless creatures (and their humans!), and you thrive in a fast-paced, ever-evolving environment, then APPLY NOW!

Don't miss this opportunity to be a part of something truly special – a place where your geeky brilliance helps save lives, one byte at a time!

Requirements

 

What You Bring to the Digital Battlefield:

You're not just technically savvy; you're a problem-solving prodigy with a passion for all things IT. Our ideal candidate is:

  • Experience Points: You've racked up 2+ years of experience in the IT realm. Bonus points if you've led a team or have a shiny computer certification (or several!).
  • Brainpower: Your analytical and problem-solving skills are sharper than a velociraptor's claw.
  • Communication Charisma: You can explain complex tech issues to anyone, from management to end-users, without resorting to excessive techno-babble.
  • Confidentiality Crusader: You guard company information like it's the secret formula for eternal youth.
  • O365 Oracle: You're a maestro of the Microsoft 365 suite, navigating its tools with ease.
  • MSP Maestro: You play well with others, especially our Managed Service Provider.
  • VOIP Virtuoso & AV Ace: You're comfortable with phone systems and audiovisual equipment, ensuring our meetings and communications are always crystal clear.
Salary Description
$35 per hour