Delivery Specialist
San Rafael, CA Sales Department
Job Type
Full-time
Description

Veterans encouraged to apply


The Delivery Specialist is responsible for delivering vehicles to customers in a professional and timely manner. This role requires excellent customer service skills, a strong understanding of the automotive industry, and the ability to perform physical tasks related to vehicle delivery.


Responsibilities:

  • Vehicle Preparation: Ensure that vehicles are clean, fueled, and ready for delivery before pickup.
  • Customer Interaction: Greet customers warmly and provide clear explanations of vehicle features and functions.
  • Vehicle Delivery: Drive vehicles to customer locations safely and efficiently, following all traffic laws and regulations.
  • Documentation: Complete necessary paperwork, including delivery orders, customer signatures, and inspection reports.
  • Problem Resolution: Address any customer concerns or issues promptly and professionally.
  • Vehicle Return: Assist customers with returning vehicles for servicing or repairs as needed.
  • Other duties as assigned.

Qualifications:

  • Demonstrates a high “HQ” (Hospitality Quotient) consisting of kindness & optimism, intellectual curiosity, work ethic, empathy, self-awareness, and integrity.  
  • Valid driver's license with a clean driving record.
  • Strong customer service skills.
  • Knowledge of automotive industry and vehicle features.
  • Ability to work independently and as part of a team.
  • Excellent communication skills, both verbal and written.
  • Attention to detail and organizational skills.

Physical Requirements:

  • Driving: Ability to drive a variety of vehicles safely and comfortably for extended periods.
  • Lifting: Ability to lift and carry items, such as keys or paperwork, up to 25 pounds.
  • Standing and Walking: Frequent standing and walking, often on uneven surfaces.
  • Bending and Stooping: Ability to bend, stoop, and kneel to access vehicle compartments and perform inspections.
  • Reaching: Ability to reach above shoulder level and below waist level to retrieve items.

Benefits of Working at Swickard:

  • Career Path –Swickard isn’t just a J-O-B. You’ll learn and grow into different roles and be able to take on new leadership responsibilities. 
  • Ongoing training and support 
  • Opportunities for continued personal and professional growth. 
  • We are an Equal Opportunity Employer and value diversity and inclusion at our company. 

Competitive benefits package:

  • Insurance: medical, dental, vision, life and pet insurance 
  • Optional disability coverage 
  • 401k plan 
  • Paid Holidays 
  • PTO 

About Us

  • We were founded in 2014 by Jeff Swickard in Wilsonville, OR. 
  • We’re a hospitality company that happens to sell cars, parts, and service. 
  • We are a team. Everyone plays a role in our success. 
  • Culture:We want to be our customers’ favorite place to purchase, lease, or service their vehicle and we want to be your favorite place to work! 
  • Highline Brands: Swickard has positioned itself as a leader in highline brands such as Mercedes Benz, BMW, Volvo, Porsche, Lexus, Audi, Land Rover, and more. 
  • We are consistently ranked as one of the fastest growing dealership groups in the US by Automotive News. 


Most people have a stressful experience buying or servicing their car. It shouldn’t be that way. We’re looking for people as crazy as we are about revolutionizing the car-buying experience and it starts with hospitality. Hospitality isn’t just what we do, it’s who we are. We need exceptionally talented individuals to join our mission and embark on a challenging, rewarding career. Do you have what it takes?  

Salary Description
$20 - $25/hour