Description
- Oversee the daily operations of the Dental Program, ensuring adequate coverage and support to carry out all business functions.
- Represent the Dental Department at school-based health center, Quality Management, and Supervisor meetings as well as any additional meetings as requested.
- Process Lab Case Invoices thru Microix.
- Manage enrollment of the school-based dental program.
- Prepare and compile summary of Peer Reviews
- Prepare and compile requested quality reports, including but not limited to Soft Tissue/Exam, Prophy/Fluoride and Sealant reports monthly/quarterly.
- Work as a liaison between ConnextCare and the electronic dental record vendor.
- Monitor payments from patients for dental procedures.
- Knowledge in all aspects of the practice management and electronic dental record system.
- Train staff on practice management and electronic dental record systems.
- Participate in employee recruitment and interview process.
- Address and resolve employee concerns, communicate resolution to supervisor
- Complete and administer employee evaluations.
- Address patient concerns, following the quality management process
- Ability to react to change productively and handle other essential task as assigned
- Maintain continual communication with the Senior Management Team
- Ensure compliance of appropriate Joint Commission standards
- Oversee the training of new staff and administer competencies to evaluate understanding of roles
- Develop and oversee multi-site/department clerical schedule to ensure adequate coverage
- Have flexibility to perform and provide coverage within the department when needed
- Dissemination of any pertinent updates to clerical staff
- Facilitate staff monthly meetings and update action register
- Perform chart audits and report findings/trends
- To engage in Patient Centered Medical Home initiatives
- Other duties and responsibilities as may be requested by your supervisor or management
Requirements
- Minimum education of Associates Degree required
- Supervisory/Management experience required.
- Strong ability to firmly pursue payments on accounts.
- Verbal and written communications skills
- Use proper judgment and decision making skills
- Comply and enforce the organizations code of conduct, safety rules and adheres to all company policies.
- Carry out job responsibilities in an ethical, effective and professional manner.
- Cooperate, work and communicate with staff, supervisors, management and visitors to our facility in a professional manner.
- Computer proficiency with Microsoft Suite and the Practice Management System.
- Ability to display compassion and work well in stressful situations.
- Must be keenly aware of the importance of confidentiality in all aspects of the position.
Salary Description
$50,000+/year depending on experience