CAN Community Health is the nation's premier resource in ending epidemics with a mission of empowering wellness, has an exciting opportunity for a Director, Population Health.
We are looking for someone who is passionate about serving the needs of individuals impacted by HIV, Hepatitis C, STI's, and other infectious diseases. You will become part of our professional team that drives home our Company's Mission and Values. We offer a good quality of life with an excellent daytime schedule, competitive pay with a bonus plan, premiere benefits package with a retirement plan with a generous company matching contribution. We have received recognition in 2025, 2024, 2023, 2022, 2021, 2019, & 2018 NPT's Best Non-Profit to Work for Award.
CAN is a Drug-Free Workplace. All potential hires will be required to take and clear a pre-employment drug screen upon job offer.
You can find out more about us by visiting our website at www.cancommunityhealth.org. Apply Today!
Salary: Starting at $144,000-$195,000 based on education and experience.
Statement of Purpose:
The Director of Population Health is responsible for managing and overseeing population health initiatives and supporting quality assurance, quality control, and quality improvement activities across CAN. This includes the direction of numerous initiatives in pursuit of the Quintuple Aim. The Population Health Director leads a centralized team of population health and clinical quality professionals across the organization and partner organizations to create system-wide efforts to continuously improve quality, cost, access, safety, and equity.
CAN Values:
*Recognize and affirm the unique and intrinsic worth of each individual.
*Treat all those we serve with compassion and kindness.
*Act with absolute honesty, integrity, and fairness in the way I conduct my business and the way I live my life.
*Trust my colleagues as valuable members of our healthcare team and pledge to treat one another with loyalty, respect, and dignity.
Essential Functions:
- Promotes and practices CAN Community Health, Inc’s mission and values and follows its policies and procedures.
- Ensures confidentiality is maintained by entire team regarding patient/client information in accordance with HIPAA, professional and departmental standards.
- Develops processes and workflows to ensure success and improvements in data capture and coding of quality metrics, value-based care contracts, and incentive programs. Updates processes and workflows in response to changes in policies, codes, metrics, payors, etc.
- Meets reporting requirements for all quality programs including federal, state, payor, and grant metrics (e.g. Medicare, Medicaid, commercial, Ryan White, EHE).
- Identifies, develops, and implements scalable programs that will succeed in risk-based contracts across different payor types.
- Collaborates with Medical, Operations, Revenue Cycle, Data, and EHR Departments to optimize workflows and data collection for patient populations aligned with organizational objectives.
- Utilizes data analytics to assess health needs of identified patient populations.
- Develops, tracks, reports, and continually improves key performance indicators. Presents to senior leadership, clinicians, administrators, Board committees, and all other stakeholders as needed.
- Ensures Population Health Department goals and activities align with the organization’s strategic plan.
- Enhances quality measure performance, risk adjustment capture, and clinical efficiency across the continuum of care (e.g. wellness, primary, transitional, and specialty).
- Serves as subject matter expert on risk-based contracts, value-based initiatives, and quality metrics to teach clinical staff, administrative staff, and other employee groups.
- Represents the organization in relationships with CINs, ACOs, APNs, and other groups.
Supervisory Responsibilities:
- Staffing, recruiting, interviewing, training, managing schedules and proper coverage, monitoring and approve time & attendance.
- Responsible for the management and development of all personnel. Encourage your team to seek training in the field by suggesting online classes or seminars that could help their professional development.
- Evaluate performance 90days/annually and provide feedback. Administer performance improvement plans (PIP) when necessary.
- Report disciplinary issues to Human Resources adhering to the progressive discipline policy.
- Ensuring staff adhere to their assigned responsibilities and actions by holding staff accountable.
- Optimize human capital and resources to improve operational efficiency.
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of an employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Must be able to pass a Level I background check (a Level II background may also be required).
CAN Community Health, Inc. is an equal opportunity employer that is committed to diversity and values the ways in which we are different. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.
Education/Professional:
- Bachelor’s degree required
- Master’s degree in public health, Healthcare Administration, Nursing, or related field preferred.
- Minimum 4 years of healthcare management or operations required.
- Minimum 2 years of healthcare quality program experience (e.g. HEDIS, MIPS, MACRA, ACO REACH, etc.)
- Minimum 1 year of supervisory experience (preferred).
Competencies:
- Leadership
- Strategic Thinking/Problem Solving
- Results Driven
- Communication
- People Skills
- Decision Making
- Customer Service
Knowledge, Skills, and Abilities Required:
- Understanding of different healthcare payment models (e.g., fee-for-service vs. capitation), and relevant regulations (e.g., HIPAA).
- Ability to rely on instructions and pre-established guidelines to perform the functions of the job.
- Strong verbal and written communication skills, empathy, and the ability to build rapport with patients, providers, and other stakeholders.
- Knowledge of quality improvement methodologies and data analysis for performance measurement.
- Ability to identify problems, analyze data, and make sound decisions based on available information.
- Ability to manage multiple tasks, prioritize responsibilities, and meet deadlines.
- Ability to advocate for patients' needs and work collaboratively with healthcare professionals.
- Ability to collect, analyze, and interpret data related to patient outcomes and healthcare performance.
- High comfort working in a diverse and team environment.
- Proficiency with electronic health record system.
Work Environment:
This job operates in a professional office environment. This role routinely involves standard office equipment such as computers, audio visuals, telephones, photocopiers, filing cabinets and fax machines.
Physical Requirements:
- Neat, professional appearance.
- Sedentary- Exerts up to 15 lbs. of force occasionally and/or a negligible amount of force frequently or constantly in lift, carry, push, pull, or otherwise move objects. Involving sitting most of the time but may involve walking or standing for brief periods of time.
- Must be able to access and navigate each department at the organization’s facilities.
- Requires expressing or exchanging ideas by means of spoken word, visual and auditory acuity.
Position Type/Expected Hours of Work:
This position may require additional time above normal operating hours and on occasion weekend work.
Travel:
Travel is primarily during the business day, although some out-of-area and overnight travel may be expected up to 20%. Must be able to operate a motor vehicle and have valid insurance and driver’s license.