Pharmacy Technician

Reports to Pharmacist-in-Charge

Result Statement To support the Midwest Family Health team, with designated duties and responsibilities resulting in proactive approaches as well as engaged and well-trained teams thriving in a culture adherent to company mission, vision, and values

Required Experience Kansas Pharmacy Technician License

Other Requirements Valid Driver’s License required, Dependable vehicle

EXPECTATIONS:

•  Promote and adhere to the mission, vision, and values of Midwest Family Health
•  Honest, loyal, and trustworthy
•  Friendly and energetic personality
•  Ability to handle multiple tasks within prescribed timeframes efficiently and effectively
•  Ability to take initiative to fulfill the duties and responsibilities of position
•  Must be detail-oriented and able to maintain an organized workflow
•  Must be committed to close follow-up and timely completion of all assigned tasks
•  Possess advanced computer and data input skills
•  Skilled in operation of basic office equipment such as copier, fax, and telephone
•  Skilled in use of Microsoft Office, especially Excel and Word, software
•  Ability to become skilled in use of Pioneer Rx software
•  Must be able to communicate and work well with pharmacists, RRTs, RNs, health care professionals, patients, peers, and superiors in a cordial and professional manner
•  Ability to use cash register and 10-key calculator with accuracy and efficiency
•  Excellent math and verbal skills
•  Ability to sit and/or stand for long periods of time
•  Ability to climb stepladders, bend, twist, and maneuver in tight spaces
•  Vision and hearing correctable to normal
•  Ability to lift up-to 40 pounds
•  Ability to read, write and speak English fluently
•  Good short and long-term memory
•  Recognize own limitations and seek assistance when required
•  Function within the limits of the law and Midwest Family Health policies and procedures and the employee manual

PHARMACY TECHNICIAN:

•  Answer telephone and handle questions that do not require a pharmacist’s expertise or judgment
•  Receive written prescriptions or telephone refill requests
•  Gather information needed to prepare prescriptions
•  Record information needed before prescriptions can be dispensed
•  Store written prescription forms after prescriptions are dispensed
•  Enter data into computer program
•  Help pharmacists prepare prescriptions by counting or pouring medications, labeling containers, and pricing prescriptions
•  Keep pharmacy department supplies (e.g., bottles, bags, receipts, staples, etc.) well-stocked
•  Place completed prescriptions in the will-call bin
•  Order, check-in, and stock the pharmacy department shelves with medications when they arrive from suppliers
•  Prepare insurance claims and verify payment
•  Help patients find over-the-counter medications
•  Check pharmacy stock for outdated medications
•  Prepare medications for nursing homes
•  Maintain immunization schedules and documentation
•  Schedule and prepare documents for MTM (Medication Therapy Management) appointments
•  Assist with CMR (comprehensive Medication Review) appointments
•  Perform housekeeping duties within the pharmacy department

CUSTOMER RELATIONS:

•  Assist customers with the selection of merchandise
•  Utilize the Point-of-Sale system to process customer purchases and payments
•  Assist with the receiving, restocking, ordering, and facing of merchandise
•  Assist with marketing and publicity activities
•  Answer phone calls as needed
•  Occasional prescription deliveries to customers within the city limits

OTHER:

•  Use of personal vehicle is occasionally required – mileage to be reimbursed at federal rate
•  Potential for future after hour on call duties (in rotation with other staff)
•  Function within the limits of the law and Midwest Family Health policies and procedures and the employee manual
•  Perform other tasks and duties as assigned to assist in the smooth, efficient operation of the store