Duties and Responsibilities

Conduct all business in accordance with company policies and procedures, Fair Housing laws, Americans with Disabilities Act, Fair Credit Reporting Act, Section 8 and all other laws pertaining to multifamily housing. Tax Credit compliance training preferred. 

Oversee operations in Yardi, to include:

· Ensure business procedures are followed for all properties.

· Review and ensure completion of rental applications, asset and income verification and reference requests.

· Process all paperwork following LIHTC and Fair Housing Guidelines

· Coordinate tenant selection and maintain waitlists.

· Ensure a positive and compassionate customer service for all applicants and tenants.

Personnel

· Maintains a cohesive working relationship with site superintendents to ensure all property goals are achieved in a timely and efficient manner.

· Clearly communicates documents needed to properly secure each lease.

Administrative/Office

· Ensures that lease files are completed properly and recertifications are done before the required due date.

· Approves all rental applications and prepares documents for signing prior to move-in. 

· Submits required reports to Compliance Director as instructed.

Resident Relations

· Maintains positive employee service attitude.

· Provides excellent experiences for our prospects, applicants, and residents.

· Provides positive interaction with prospects and residents by responding promptly to their requests.

General

· Becomes familiar with the company’s strategic goals each year, striving to accomplish the goals at the site level.

· Strives for excellence in all areas of customer service, including customer service within the company as well as outside the company with residents and vendors.

· Performs any additional duties or tasks as assigned by the Compliance Director or IMI.

Qualifications & Requirements

Experience in on-site property management required. Must have a background in supervision and a successful track record of accomplishments. Computer Skills: Word processing software, spreadsheet software, Internet, email software, Yardi and Rent Care. Office Equipment: Personal computer, adding machine, copy machine, scanner, telephone. 

Work Hours: Office hours are 7:30 AM to 4:30 PM PST. 

· High School diploma or equivalent required; college degree preferred.

· Certified Apartment Manager (CAM), Residential Apartment Manager (RAM) or Certified Property Manager (CPM) certification required within 6-months of hire.

DRIVING REQUIREMENTS

· Must have valid driver's license and automobile insurance.

ADDITIONAL REQUIREMENTS:  

Must have a valid broker's license in the state they work in.  

· Employees must fulfill the performance standards of this position and comply with policies, rules and procedures of the company, including those set out in the IMI Employee Handbook, or otherwise communicated (verbally or in writing) to employees.

· This job description is intended to describe the general nature and work responsibilities of the position. This job description and the duties of this position are subject to change, modification and addition as deemed necessary by the company. Employees are required to comply with supervisory instructions and perform other job duties, responsibilities and assignments requested by the Regional Manager or IMI Asset Management Team.

· This job description does not constitute an employment contract between the company and any employee.

· All requirements are subject to possible modification to reasonably accommodate individuals with disabilities.

· The job responsibilities of this position may include cross-training in other functions or positions to ensure satisfactory operation of the property or work area.

· Salary DOE. Infinity Management & Investments, LLC is an Equal Opportunity Employer and a Drug Free Workplace.