The Human Resources Administrator provides administrative support to team members and Human Resources functions by performing a variety of complex duties in the areas of administrative support, event planning and coordination, and HR system support. This role communicates effectively with co-workers and supports the broader Team Services group with daily operations and special projects.
Principal Accountabilities:
1. Administrative
- Ensures all employee processes on New Hire and Termination, Checklists are completed in a timely manner
- Maintains H.R. filing systems in a neat, orderly, up-to-date manner (electronic filing) to include:
- Create and file Personnel Action Forms (PAFs) to appropriate employee file and folder
- File Employee reviews to appropriate employee file and folder
- File Financial Plan updates to appropriate employee file and folder
- Adherence to saving forms in the correct file/with correct naming convention
- Move termed employees folders to the terminated file
- Manages scheduling requests quickly, accurately, and efficiently for all manner of HR tasks to include:
- Team Services Meetings
- Event Calendaring
- Other calendaring as needed/requested
- Fulfills verification-of-employment requests
- Provides and fulfills employee care requests for significant life events (ordering flowers, meals, gift cards, etc. for employees)
- Maintains vendor relationship for employment law posters and verifies all locations in compliance
- Filters and routes HR Support Email questions to appropriate team members to address
- Coordinates and books travel arrangements for team members
- Submits expense reports and manages Amex statement reconciliation for team members as requested
- Maintains and updates annual HR Planning Calendar (All event planning dates for New Hire Orientations, Benefit Orientations, Legacy Summit, The Conclave, Pay data due dates, Budget Planning Cycles, Open Enrollment, Performance Review, Merit Increases, Bonus Payout cycles, etc.)
- Assists with planning and executing office events (Half Day of Prayer, Culture Committee, Internship National Office Visit, Team Services outings, coordination of community volunteer projects, staff meetings, special lunches, etc.)
- Provides support for Team Services training events (Legacy Summit, The Conclave, CSA Connection, Talent Acquisition events, etc.)
- Maintains Blue Trust’s Acronyms Document (resource document given to new hires to help them learn the Blue Trust internal language – ex. “ELT = Executive Leadership Team”)
- Quickly generate reports from various information tracking systems as needed
- Orders meals for meetings
- Reserves conference rooms for HR team as needed
- Anticipates needs and tries to stay "ahead of the curve"
- Creates and administers employee surveys and Survey Monkey account
- Participates in the Home Office Culture Committee and supports administrative aspects of Culture Committee work/activities.
- Other duties as assigned
2. Supply Maintenance
- Maintains and organizes the Team Services supply closet: checks and replenishes supplies
- Responsible for restocking of Team Services specific office/event supplies (copy paper, new employee gifts)
- Compiles, coordinates, and ships new hire packets for new employees and ensures they are received on the new employee’s first day of employment
- Coordinates and manages special supply orders associated with special 25-year service awards, training events, office events, etc.
3. Monthly Reporting
- Maintains and updates organizational charts and directories monthly, and runs other ad hoc reports as needed
- Manages other reporting responsibilities as needed/requested
4. Other:
- Maintains the highest Compliance standards by adhering to the company's Human Resources guidelines, Compliance policies and procedures, professional designation standards, and industry's regulatory standards to mitigate risk to the company
- Approaches work, interactions, and relationships in a manner consistent with the Company’s Core Values.
- Desire to serve others with excellence and sincerely values people
- Strong organization skills, systems acumen, and keen attention to detail
- Responsiveness to urgent needs
- Personal integrity and ability to discreetly handle confidential data
- Ability to prioritize and complete multiple time-sensitive tasks
- Strong communication skills, both verbal and written
- Ability to excel in a team environment
- Aptitude and passion for learning
- Demonstrated technology savvy, including experience leveraging HR databases
- Adept at utilizing all Microsoft Office products
- Experience in Visio a plus
Education, Experience & Skills:
- 1-3 years of experience in human resources and/or administrative roles required
- Bachelor's degree required, degree in human resources, business, or a related field a plus
Certifications, Licenses and Registrations:
- Additional education and credentials are a plus, such as a PHR, SPHR, SHRM-CP, or SHRM-SCP