Compliance Coordinator
Remote Worker - N/A
Description

 

Why AGIA? 


AGIA Affinity is an established but growing insurance and benefits marketing partner to some of the largest and most iconic associations and organizations in the country. Our clients include many veterans' organizations and ensuring that our servicemembers have the coverages they need when they need it is at the heart of everything we do. For 66 years we have sought to improve the lives of not only our client members but our internal members as well.  


What Are The Benefits? 


AGIA offers health benefits including medical, dental, and vision, 401K with 100% company match up to 3% of your annual income and an additional 50% match on the next 2% of income, a prefunded optional FSA , 100% covered Life Insurance, Accidental Death and Dismemberment Insurance, Short Term/Long Term Disability, and a $250 Wellness Benefit. Our medical plan has in-network provider coverage for mental health, reproduction, chiropractic, and massage therapy.  


Time off: 


We offer 10 days of vacation your first year, and each year you gain an additional day. Each year, you'll be earning more vacation time at a faster rate. Every associate gets 13 paid and closed holidays each year.  


Position Summary


The Compliance Coordinator assists the Compliance team to meet all federal and state legal obligations and compliance requirements as a Third Party Administrator, Agent, and Agency. In addition, the Compliance Coordinator assists the Partner Relations team by working cross-functionally with internal areas and carrier partners. The Compliance Coordinator will assume responsibility for key internal and client reporting.



Essential Job Functions   

  

1. Assist with maintaining contractual and regulatory compliance requirements by working with Compliance team members to assess how they apply to AGIA’s business including AGIA, the carrier, the client, and the insured to ensure the company meets its federal, state, and contractual legal obligations. 

       a. Summarize the applicable requirements that identify potential risks and penalties and route to leadership. 

       b. Coordinate the annual regulatory mailings such as: Gramm-Leach-Bliley (GLB) and Health Insurance Portability and Accountability Act (HIPAA).

                         i. Obtain the required notices, due dates and mailing instructions from the carriers.

                         ii. Coordinate the printing and inserting of the packages.

                         iii. Oversee and track the mailings.

       c. Complete Carrier and state required mailings such as: Annual Address Change and Eligibility reminder, Annual Secondary Addressee, monthly CA Auto Renewal Reminder, monthly MA Termination Notification with proof of Mailing.

                        i. Run self-serve queries. 

                        ii. Coordinate with print vendor(s) as volume requires. 

                        iii. Print and send small volume mailings. 

      d. Implement the Office of Foreign Asset Control (OFAC) and Patriot Act compliance initiatives.

                        i. Review & validate work queue daily for New Business and Claims matches. 

                        ii. Coordinate and maintain the processes of screening every new business application and running and sending quarterly full file screening to AGIA’s OFAC vendor.

                        iii. Gather and provide proof of screening as requested for audits.

2. Coordinate all Compliance & Partner Relations related inquiries and actions that are received in the Compliance@agia.com inbox.

       a. Support the Single Point of Contact Process (SPOC) by monitoring and logging items in the SPOC inbox and assigning them the appropriate internal resource for completion.

       b. Work with Compliance and Partner Relations team to answer or assign all received inquiries and requests.

                  i. Maintain SPOC tracking log to ensure all assigned actions are completed.

                  ii. Handle all reported fraud or security incidents per the defined processes.

                  iii. Log all bulletins.

3. Work with Carrier and AGIA subject matter experts to ensure associate training modules are compliant.

         a. Coordinate creation and maintenance of all training modules by working with Corporate Training Department and Human Resources.

        b. Assign all required training modules to applicable associate within AGIA’s Learning Management system (LMS).

        c. Ensure that all assigned associates, new, and existing associates complete required training­­­ and reporting is archived per procedures.

        d. Organize and reply to all carrier required attestations.

4. Prepare client, carrier, and internal reports.

         a. Compile data from multiple sources to generate monthly, quarterly, and annual client reports.

         b. Create and implement tracking mechanisms to communicate status and follow up on internal support requests for queries and required data.

        c. Maintain Scheduled Carrier Level Reports and Calendar. Assist in any changes, troubleshooting, or maintenance of these reports.

        d. Gather and update monthly department reports.

        e. Appropriately maintain and understand the nature of sensitive, proprietary, and confidential client, carrier, and AGIA information.

5. Maintain Contracts/agreements. 

      a. Monitor submission portal and complete process steps for all submitted fully executed agreements.

      b. Pull requested agreements from database.

      c. Produce monthly reports on volumes received.

6. Assist Compliance and Security teams with vendor management assurance.

Requirements

     

Education/Certification:


Bachelor’s degree or equivalent experience. 

 

Required Experience:


Minimum one year of compliance or related experience in a regulatory environment.

Minimum three years office experience, preferably in the insurance or   financial services industry.
 

Required Knowledge:


Knowledge of government regulations including:

· Health Insurance Portability and Accountability Act   (HIPAA).

· Gramm-Leach-Bliley Act (GLB).

· Office of Foreign Asset Control (OFAC) requirements.

Knowledge of Insurance regulatory and legal requirements preferred.

Knowledge of corporate risk analysis preferred.

Auditing methodologies and best practices preferred.

Knowledge Insurance and entity licensing requirements preferred.

 

Skills/Abilities:


Intermediate proficiency in MS Office.

Ability to interpret regulatory information and apply to company policies and practices.

Strong written communication skills.

Ability to work in a fast paced environment and changing priorities.

Strong time management skills.

Establish and maintain internal and external business relationships.

Detailed analysis and critical thinking.

Salary Description
45,000 - 55,000