We are seeking a skilled and proactive IT Systems Administrator with demonstrated expertise in administering Microsoft Cloud services, including SharePoint, Microsoft Teams, and OneDrive. The ideal candidate will play a pivotal role in managing and optimizing our Microsoft 365 environment, ensuring seamless collaboration and secure access to enterprise resources. This role is ideal for a professional with hands-on experience in configuring, maintaining, and troubleshooting Microsoft cloud services in a fast-paced environment.
Responsibilities/Essential Functions:
- Administer and support Microsoft 365 services including SharePoint Online, Teams, OneDrive for Business, and Exchange Online.
- Implement and manage cloud-based solutions to enhance collaboration, file sharing, and document management.
- Maintain and enforce governance policies, permissions, and access controls within the Microsoft 365 ecosystem.
- Monitor system performance, availability, and security, proactively identifying and resolving issues.
- Collaborate with internal stakeholders to develop and implement IT solutions that meet business requirements.
- Support end-users and IT team members with technical issues related to Microsoft cloud services.
- Perform regular backups and ensure data integrity across all cloud services.
- Manage user accounts, licenses, and group policies in Azure Active Directory.
- Stay current with Microsoft product updates and recommend improvements or new technologies.
- Other duties as needed or assigned.
Education & Experience Requirements:
- Proven experience as a Systems Administrator with a focus on Microsoft 365 cloud services.
- 3+ years of hands-on administration of SharePoint Online, Microsoft Teams, and OneDrive for Business.
- Strong knowledge of the Microsoft 365 admin center, Azure Active Directory, and related security/compliance tools.
- Experience in managing permissions, data migration, and user training in a Microsoft cloud environment.
- Solid understanding of networking, system security, and data protection best practices.
- Microsoft certifications such as MS-100, MS-101, or Microsoft Certified: Modern Desktop Administrator Associate are a plus.
- Excellent problem-solving, communication, and documentation skills.
- Experience with PowerShell scripting for automation and administrative tasks preferred.
- Familiarity with Microsoft Endpoint Manager (Intune) and device management preferred.
- Knowledge of Microsoft Defender for Office 365 and security/compliance center configuration preferred.
Work Environment/Physical Requirements:
The physical demands of are generally light and primarily aligned with office-based work unless visiting operational facilities/sites.
Specific requirements include:
- Extended periods of sitting at a desk and working on a computer or other digital devices.
- Frequent use of hands for typing, writing, and handling office equipment.
- Occasional walking during on-site visits to different areas within the organization.
- Active listening and clear speech are essential for effectively supporting and coaching leaders and employees.
- Ability to lift, carry, or move up to 25 pounds
- Ability to wear all required personal protective equipment as required
- Availability for on-call support and occasional after-hours work for maintenance or troubleshooting.
- Travel as needed
TAKKION is an Equal Opportunity Employer