Summary:

· A Golf Ranger's primary responsibility is to ensure a smooth and enjoyable experience for golfers by managing pace of play, enforcing rules, and providing excellent customer service. They act as an ambassador for the golf course, maintaining a positive and helpful presence on the course.

Key Responsibilities:

· Pace of Play Management:

· Rangers monitor the pace of play, ensuring rounds are completed within a reasonable timeframe. They may politely advise slow groups to speed up and address bottlenecks to prevent delays.

Rule Enforcement:

· They inform golfers of course rules and regulations, including cart path usage, dress codes, and other relevant guidelines.

Customer Service:

· Rangers are the on-course point of contact for golfers, providing assistance, information, and addressing any issues or concerns that may arise.

Safety and Security:

· They ensure the safety of players and staff, addressing any hazards, and preventing

unauthorized access to the course.

Course Maintenance:

· Rangers may assist with minor course maintenance tasks like raking bunkers, repairing ball marks, and ensuring cleanliness.

Communication:

· They maintain clear communication with the golf shop or other relevant staff, providing updates on course conditions, pace of play, and any incidents.

Problem Solving:

· Rangers are expected to resolve minor issues on the course, such as disputes or equipment malfunctions, and escalate more serious problems to the appropriate supervisor.

Promoting the Facility:

· They may also be involved in promoting the golf course and its events, contributing to a positive overall experience.

Knowledge of Golf:

· A good understanding of the game of golf, including rules and etiquette, is essential.

· Interpersonal Skills:

· Rangers need strong communication and customer service skills to interact effectively with golfers.

Conflict Resolution:

· They should be able to handle disputes and complaints in a calm and professional manner.

Physical Stamina:

· The job requires spending extended periods outdoors, often involving walking or driving a golf cart.

Ability to Work Independently:

· Rangers need to be self-motivated and able to work effectively without constant supervision.

Problem-Solving Skills:

· They should be able to identify and address issues on the course efficiently.

Familiarity with Course Layout:

· Rangers should be familiar with the course layout and be able to provide directions and information to golfers.