Data Entry Clerk
Park City, UT Programs - Adventure/Groups
Description

Job Summary 

National Ability Center, a rapidly growing national nonprofit, seeks a Data Entry Clerk who will support multiple departments through accurately entering reservation, group and donor data utilizing primarily Salesforce. A primary function of this and every position at the National Ability Center is to ensure that each member, guest and visitor receive the highest caliber of service.


Job Information

Position Type: Full Time, Non-Exempt, Some evening and weekend work may be required

Salary: $10-$15/hr


Major Tasks and Responsibilities

  • Prepares source data for computer entry by compiling and sorting information; establishing entry priorities
  • Processes customer and account source documents by reviewing data for deficiencies; resolving discrepancies by using standard procedures or returning incomplete documents to the team leader for resolution
  • Enters customer and account data by inputting alphabetic and numeric information on keyboard or optical scanner according to screen format
  • Maintains data entry requirements by following data program techniques and procedures
  • Verifies entered customer and account data by reviewing, correcting, deleting, or reentering data; combining data from both systems when account information is incomplete; purging files to eliminate duplication of data
  • Ensure data quality with routine database cleanup projects
  • Ensure the input and maintenance of high quality participant data and provide any necessary and/ or ongoing follow up
  • Tests customer and account system changes and upgrades by inputting new data; reviewing output
  • Secures information by completing data base backups
  • Maintains operations by following policies and procedures; reporting needed changes
  • Maintains customer confidence and protects operations by keeping information confidential
  • Contributes to team effort by accomplishing related results as needed
  • Run and distribute reports as assigned or requested
  • Operate and back up support to front desk 




Requirements

Skills and Qualifications

  • Strong computer skills
  • Working knowledge of Salesforce
  • Organizational abilities
  • Excellent communication skills, both written and verbal
  • Data entry with a high degree of accuracy
  • Ability to follow directions
  • Must have the ability to prioritize tasks
  • Ability to handle constructive criticism
  • Ability to work independently


Benefits

• Medical, employer contribution to HSA, dental, long-term disability, life insurance and optional vision, short-term disability and other benefits


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