Current Edge Solutions, LLC is a service-disabled veteran-owned and operated full-service firm specializing in Utility Engineering, Commercial and Industrial Electrical Engineering, Electrical Contracting Services, and Generator Sales and Service. With over 80 employees and various locations across the Southeast, the company provides the full suite of electrical services and solutions including planning, designing, engineering, consulting, generator sales and electrical construction services. Current Edge Solutions delivers projects of the highest caliber facilitated by a team with proven experience and a trusted network of utility and electrical contracting resources.  

We are seeking a motivated, detail-oriented, and organized Field Service Coordinator to join our Savannah-based team and play a key role in keeping our service operations running smoothly and efficiently. The Field Service Coordinator will support our field service operations by scheduling and dispatching technicians, coordinating with customers and vendors, and ensuring accurate documentation of all service activities. This individual is the operational hub for our service department and plays a critical role in ensuring we meet customer expectations and regulatory standards.

Key Responsibilities: 

•  Service Appointment Scheduling: Plan and organize technician service calls, optimizing schedules for efficiency and responsiveness. 
• Customer Communication: Serve as the primary point of contact for service inquiries, job status updates, and post-service follow-up.
• Technician Dispatch: Assign field jobs based on technician availability, location, and expertise, ensuring they are fully prepared for each assignment.
• Vendor Coordination: Communicate with suppliers to order parts, manage delivery timelines, and ensure materials arrive in sync with service needs.
• Work Order & Service Record Management: Create, track, and close out work orders; document repairs, maintenance schedules, equipment swaps, and invoice support.
• Regulatory Compliance: Monitor and ensure all service activities adhere to safety, environmental, and electrical standards in accordance with local, state, and federal regulations.
• Issue Resolution: Proactively resolve scheduling conflicts, customer concerns, and service challenges with professionalism and efficiency.
• Inventory Oversight: Monitor and manage parts inventory to reduce downtime and support project readiness.
• Quoting Repairs: Assist the service team in preparing and tracking repair quotes for contracted equipment.

• Excellent Communication: Strong verbal and written communication skills to coordinate across teams and interact professionally with customers.
• Organizational Strength: Proven ability to manage multiple tasks, timelines, and priorities in a fast-paced environment.
• Technical Aptitude: Familiarity with industrial service operations, mechanical or electrical systems a plus.
• Software Proficiency: Comfortable using Microsoft Word, Excel, Teams, and Adobe Acrobat. Experience with work order or service management software (BuildOps) is a plus. 
• Problem-Solving: Ability to think on your feet, adapt to last-minute changes, and resolve issues efficiently.
• Team-Oriented: A collaborative mindset with the ability to work well across technical and administrative teams.
• Attention to Detail: High level of accuracy in scheduling, documentation, and inventory tracking.