Job Summary

The Clinical Director is responsible for providing management of all clinical functions at all sites. Responsible for providing effective leadership to the clinical staff, has knowledge of the organization, provides marketing support for the company, and directs all clinical services within the facilities in accordance with standards of State and Federal regulations.

Duties/Responsibilities

• Maintains an effective clinical organizational structure and delegates appropriate authority for completion of assigned responsibilities.
• Functions as leader of Clinical Staff Meetings.
• Effective scheduling of groups and facilitation of groups.
• Manage clinical team’s time efficiently to ensure work is complete. Track productivity of each team member.
• Implements plans for performance improvement.
• Evaluates quality of program on an ongoing basis.
• Develops cost-effective methods to provide service.
• Provides for staff development (i.e. supervision, educational, etc.)
• Facilitates communication with ancillary services.
• Attends clinical and administrative meetings to share information inter-departmentally.
• Meets with clinical staff weekly.
• Supervises interns completing a field placement unless delegated to Clinical Supervisor.
• Demonstrates knowledge of administrative and clinical policies and procedures, and the ability to communicate these clearly and accurately to staff.
• Demonstrates knowledge of emergency procedures; ability to communicate these procedures clearly and accurately.
• Displays ability to direct and supervise Program activities.
• Ensures program efficacy through the use of audit tools based on program KPIs. Prepares reports showing data trends compared to prior months, uses data to make program changes when needed.
• Maintains an effective and efficient daily staffing pattern within budgetary constraints.
• Ensures clinical staff meets educational/licensure requirements.
• Evaluates clinical staff based on specified performance standards, on a timely basis.
• Demonstrates adaptability and flexibility to changes in the work environment.
• Provides a safe and therapeutic environment to all staff and patients.
• Assists in formulating standards for patient care.
• Resolve client grievances.
• Perform other duties as assigned by management.
• This is a partially on-site and partially remote-work position.

Supervisory Responsibilities

• Accomplishes clinical human resource objectives by selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising job contributions; recommending compensation actions; adhering to policies and procedures.

Required Competencies/Abilities: 

• Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
• Communication and Relationship Management - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings, establish and maintain relationships, and facilitate constructive interactions with individuals and groups.
• Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
• Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.
• Visionary Leadership - Displays passion and optimism; Inspires respect and trust; mobilizes others to fulfill the vision; Provides vision and inspiration to peers and subordinates.
• Managing People - Includes staff in planning, decision-making, facilitating and process improvement; Takes responsibility for subordinates' activities; Makes self available to staff; Provides regular performance feedback; Develops subordinates' skills and encourages growth; Solicits and applies customer feedback (internal and external); Fosters quality focus in others; Improves processes, products and services.; Continually works to improve supervisory skills.
• Quality Management - Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.
• Business Acumen - Understands business implications of decisions; Displays orientation to profitability; Demonstrates knowledge of market and competition; Aligns work with strategic goals.
• Cost Consciousness - Works within approved budget; Develops and implements cost saving measures; Contributes to profits and revenue; Conserves organizational resources.
• Diversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; educates others on the value of diversity; promotes a harassment-free environment; Builds a diverse workforce.
• Ethics - Treats people with respect; Keeps commitments; inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
• Judgment - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.
• Motivation - Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence; Takes calculated risks to accomplish goals.
• Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans.
• Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
• Experience with Electronic Medical Records (KIPU a plus); Microsoft Office (Excel/Word).

Education and Experience

• Graduation from an accredited college or university with a minimum of a Master's Degree in Psychology, Social Work, Counseling, or health-related field.
• Licensed with the Arizona Board of Behavioral Health Examiners (LAC, LPC, LMFT, LMSW, LCSW, LASAC, LISAC)
• Minimum of 3 years management setting familiarity, with continuous Quality Improvement, and familiarity with Joint Commission standards.
• Possess skills to relate to all levels of management staff.
• Valid Driver's License and be insurable with our corporate insurance carrier
• CPR/ First Aid certification

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.