Join us and be a part of something "greater than".

We would love to add another great addition to our fantastic team! 

Our Mission:

Children's Home Counseling Services is committed to providing exceptional mental health care services to the children we serve by caring for them with understanding and compassion. We are dedicated to breaking the stigma on mental health and making sure all children receive the proper care they deserve.

The Clinical Receptionist will serve a key role in representing our organization within the community. The person in this role works well in a team and loves to help others. Optimal candidate will have good multi-tasking skills and would like to learn new systems. This role reports directly to the Business Office Manager, under the supervision of the Administrative Operations Manager. 

What we offer you:

• Health, dental, vision, life, disability, and EAP covered at 100% (full-time employees)
• Retirement matching
• Paid time off and paid holidays
• Special consideration or additional compensation for bilingual (Spanish-speaking) employees 

Customer Service Duties:

• Provide exceptional internal and external customer service via phone and in-person interactions.
• Manage front desk operations, including client check-in and check-out.
• Process accounts receivable by collecting co-pays and verifying payment details.
• Schedule and confirm client appointments using the EHR system (InSync).
• Ensure a welcoming and positive experience for all clients.

Administrative Duties:

• Maintain business office standards, including but not limited to: 
• Staying current with clinician schedules and scheduling requests. 
• Managing office records through scanning, importing, and maintaining files and documents. 
• Perform additional tasks and responsibilities as needed to support office operations. 

PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms; occasionally climb or balance; and stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

EDUCATION: High School or Equivalent

EXPERIENCE: Customer Service, High Volume Phones, Multi-tasking

REQUIRED SKILLS: Excellent written skills; knowledge of database and word processing   software; ability to multitask; detail-oriented

PREFERRED SKILLS: Spanish (preferred, not required)